Lenovo Foundation + YourDrive YourData + Premier Support - Extended Service - 4 Year - Service

The Lenovo Foundation + YourDrive YourData + Premier Support - Extended Service is designed to offer unparalleled support for your Lenovo devices, empowering you to focus on your work without the worry of technical disruptions. With a comprehensive duration of 4 years and the reliability of next business day service, this extended service plan is the ideal solution for both individuals and businesses looking to maintain high levels of productivity. Experience peace of mind knowing that expert assistance is just a call away!

• Comprehensive Support: Benefit from 9 x 5 technical assistance, ensuring that you have access to professional help during business hours, keeping your systems operational and efficient.
• Next Business Day On-Site Service: Enjoy the convenience of having an expert technician come to your location to address any issues you may face, minimizing downtime and enhancing productivity.
• Defective Media Retention: This feature allows you to keep your defective storage devices, ensuring that sensitive information remains secure while you're provided with replacement parts.
• Parts & Labor Coverage: The service includes both parts and labor, delivering a comprehensive solution that ensures repairs are completed efficiently and effectively without hidden costs.
• Long-Term Assurance: With a commitment to service for a full 4 years, this plan guarantees continued support and reliability, making it a wise investment for both personal and professional use.

Technical Details of Product

Service Duration: 4 Years

Service Type: On-site Maintenance

Service Hours: 9 x 5

Response Time: Next Business Day

Coverage: Parts & Labor

How to Install

Installation of the Lenovo Foundation + YourDrive YourData + Premier Support is straightforward. Upon purchasing the service, you will receive confirmation and instructions on how to register your Lenovo device under this service plan. Once registered, you can easily access support through the Lenovo support portal or by contacting the dedicated support line. Ensure your device information is handy for a seamless support experience.

Frequently Asked Questions

1. What devices are covered by this service?
The Lenovo Foundation + YourDrive YourData + Premier Support covers a range of Lenovo devices, including laptops and desktops. Please refer to Lenovo's website for a complete list of eligible devices.

2. How does the next business day service work?
Should an issue arise that requires on-site support, simply contact Lenovo support, and a technician will be dispatched to your location the next business day to resolve the issue.

3. Is data recovery included in this service?
While the service includes defective media retention for secure handling of your storage devices, data recovery may not be included. It is recommended to have a separate data backup plan in place.

4. Can I extend my service beyond 4 years?
Yes, you can inquire about extending your service plan before it expires to ensure continued support for your device.

5. What should I do if I encounter issues outside the service hours?
For issues that arise outside of the 9 x 5 service hours, you may leave a message or use the online support portal to log your issue, and it will be addressed during the next business day.