Lenovo Foundation + YourDrive YourData + Premier Support - Extended Service - 5 Year - Service

The Lenovo Foundation + YourDrive YourData + Premier Support - Extended Service - 5 Year - Service is designed to provide comprehensive support and maintenance for your Lenovo systems. With a focus on maximizing performance and ensuring reliability, this extended service package is the perfect solution for businesses and individuals alike seeking peace of mind and enhanced productivity. From on-site support to next business day service, Lenovo ensures that your technology operates at its best for years to come.

• Comprehensive Coverage: The service includes on-site support, guaranteeing quick solutions by having experts available to address any issues that may arise, ensuring minimal downtime for your operations.
• Predictable Total Cost of Ownership: By opting for this 5-year extended service, you can maintain your system optimally while keeping a predictable cost structure, making budgeting easier for your business.
• Defective Media Retention: This service includes defective media retention to resolve problems effectively, ensuring that you retain ownership of your faulty hardware for investigation and compliance purposes.
• Rapid Response Time: With a next business day parts and labor service response time, Lenovo guarantees timely completion of service tasks, enhancing dependability and minimizing disruptions.
• Increased Productivity: Equipment malfunctions can slow down your workflow. The parts and labor service characteristics of this support package allow tasks to be completed quickly and efficiently, leading to improved productivity across your organization.

Technical Details of the Product

• Service Type: Extended Service Plan
• Duration: 5 Years
• Service Hours: 9 x 5
• Response Time: Next Business Day
• Support Type: On-site Maintenance
• Services Included: Parts & Labor

How to Install

Installation of this extended service is seamless. To activate your Lenovo Foundation + YourDrive YourData + Premier Support:

1. Purchase the service package through an authorized Lenovo reseller or directly from Lenovo's website.
2. Receive a confirmation email containing your service agreement details and service activation code.
3. Register your service package on the Lenovo support site using the activation code provided in the confirmation email.
4. Once registered, you will receive additional instructions on how to utilize your support services, including how to reach on-site support when needed.

Frequently Asked Questions

• What is included in the Lenovo Foundation + YourDrive YourData + Premier Support?
  This service includes on-site support, defective media retention, parts and labor service, and a predictable total cost of ownership for 5 years.
• How quickly can I expect service if my device fails?
  With next business day parts and labor service response time, you can expect prompt assistance to minimize any impact on your operations.
• Do I need to register my service package?
  Yes, registering your service package is necessary to activate your support services and access on-site assistance when needed.
• What happens if I encounter a hardware issue?
  Our on-site experts will assess and resolve the issue quickly, ensuring you can continue your work with minimal disruption.
• Can I extend the service duration after the initial 5 years?
  Yes, Lenovo offers options to renew or extend your service coverage after the initial term expires.