Lenovo Foundation + YourDrive YourData + Premier Support - Extended Service - 5 Year - Service

The Lenovo Foundation + YourDrive YourData + Premier Support - Extended Service - 5 Year - Service is designed to provide comprehensive support and maintenance for your Lenovo products. This extended service plan ensures that your devices remain operational and efficient, allowing you to focus on your work without the stress of unexpected downtime. With an emphasis on reliability, usability, and efficiency, this service plan is the perfect solution for businesses that require consistent performance from their technology.

• Comprehensive Coverage: The 5-Year service plan includes next business day on-site maintenance for maximum uptime and productivity.
• Defective Media Retention: This unique feature allows you to retain defective media, enabling you to manage sensitive information securely and efficiently.
• On-site Service: Benefit from on-site support to minimize disruption. Technicians will come directly to your location, providing immediate assistance to resolve any issues.
• Parts and Labor Included: Enjoy peace of mind knowing that both parts and labor are covered under this plan, ensuring reliable maintenance and eliminating unexpected costs.
• Next Business Day Response: With a commitment to timely service, your IT needs will be addressed quickly with a next business day response time for parts and labor services.

Technical Details of the Product

• Service Duration: 5 Years
• Support Hours: 9 x 5
• Service Type: On-site Maintenance
• Response Time: Next Business Day
• Service Includes: Parts & Labor

How to Install

Installation of the Lenovo Foundation + YourDrive YourData + Premier Support - Extended Service is straightforward:

1. Purchase the service plan at the time of your Lenovo product purchase or within the warranty period.
2. Register your service plan online through the Lenovo support website using your product details.
3. Keep your service confirmation and product information handy for future reference.
4. In the event of a service need, contact Lenovo Premier Support, and provide your service confirmation for a swift response.

Frequently Asked Questions

• What does the service cover?

  This service covers on-site maintenance, parts replacement, labor, and defective media retention for up to 5 years.

• How quickly can I expect service?

  You can expect next business day service for parts and labor, ensuring minimal downtime for your operations.

• Is there a limit to the number of service calls?

  No, this service plan offers unlimited service calls within the coverage period, giving you complete peace of mind.

• Can I transfer this service plan?

  Yes, the service plan is transferable, which can be beneficial if you sell or gift your Lenovo product.

• What should I do if I experience issues?

  Contact Lenovo Premier Support immediately for assistance and provide your service confirmation for faster service.