Lenovo Foundation + YourDrive YourData + Premier Support - Post Warranty - 1 Year - Warranty

Introducing the Lenovo Foundation + YourDrive YourData + Premier Support - Post Warranty - 1 Year Warranty: the ultimate peace of mind solution for your Lenovo devices. Designed for those who demand reliability, efficiency, and swift resolution of technical issues, this warranty service provides a comprehensive support package that ensures your devices are always running at their best.

• Comprehensive Coverage: Enjoy 1-year post-warranty protection with our unique combination of Lenovo Foundation and YourDrive YourData services, ensuring your data is secured and your devices remain in top shape.
• On-Site Support: Experience the convenience of next business day on-site support, allowing for fast resolution of any issues that may arise, minimizing downtime and maintaining productivity.
• Defective Media Retention: This warranty includes a defective media retention service, giving you peace of mind and control over your data by allowing you to keep any defective storage media for your own records or recovery efforts.
• Reliable Parts & Labor: Benefit from a robust service offering that covers both parts and labor, ensuring that any necessary repairs or replacements are handled efficiently and effectively.
• Timely Service Response: With a next business day service response time, rely on swift action for any issues, providing you with dependable support and minimizing disruptions to your work.

Technical Details

• Warranty Duration: 1 Year
• Service Type: Post Warranty Support
• Support Hours: 9 x 5 coverage
• Response Time: Next Business Day
• Service Location: On-site support
• Included Services: Maintenance, Parts & Labor Warranty, and Defective Media Retention

How to Install

To utilize the Lenovo Foundation + YourDrive YourData + Premier Support warranty, simply follow these steps:

1. Ensure that your Lenovo device is eligible for post-warranty support.
2. Purchase the warranty directly through Lenovo or an authorized reseller.
3. Keep your device information and warranty details handy.
4. If an issue arises, contact Lenovo’s support team using the provided contact information.
5. A support agent will guide you through troubleshooting or schedule an on-site visit as necessary.

Frequently Asked Questions

• What does the post-warranty service cover?

  The post-warranty service covers on-site support, parts, labor, and defective media retention for your Lenovo devices.

• How quickly can I expect a response?

  The service guarantees a next business day response time for on-site support, ensuring minimal downtime.

• Can I keep defective media?

  Yes, the warranty includes a defective media retention service, allowing you to retain any defective storage media.

• Is this warranty transferable?

  This warranty is generally non-transferable, and is designed for the original purchaser of the device.

• How do I contact support?

  You can contact Lenovo support via the phone number or email provided on your warranty documents.