Lenovo Foundation + YourDrive YourData + Premier Support - Post Warranty - 1 Year - Warranty

The Lenovo Foundation + YourDrive YourData + Premier Support - Post Warranty - 1 Year Warranty service is designed to provide exceptional coverage and peace of mind for your Lenovo devices. This comprehensive warranty extension ensures that you continue to benefit from reliable support and maintenance, safeguarding your investment and ensuring that your equipment operates at peak performance. With features tailored to meet your specific needs, this service plan promises unmatched reliability, quick response times, and dedicated support, making it an essential choice for any Lenovo user.

• Extended Coverage: With the Lenovo Foundation + YourDrive YourData warranty, you receive one additional year of comprehensive support that enhances the value of your Lenovo equipment, ensuring continuous protection after your initial warranty expires.
• Defective Media Retention: This service includes a Defective Media Retention option, allowing you to retain any defective drives and data, which can be crucial for troubleshooting and data recovery, providing an additional layer of security.
• On-Site Support: Enjoy the convenience of on-site support, which offers quick and efficient solutions to your problems. Our expert technicians come to your location to resolve issues, minimizing downtime and maximizing productivity.
• Next Business Day Service: With a Next Business Day service response time, you can expect rapid assistance and repairs, ensuring that your equipment is back up and running with minimal delay, which is vital for maintaining operational continuity.
• Parts & Labor Coverage: This warranty covers both parts and labor, providing you with the convenience of not worrying about unexpected repair costs. Enjoy peace of mind knowing that any necessary repairs will be handled at no additional charge.

Technical Details of Product

• Service Duration: 1 Year
• Support Hours: 9 x 5
• Response Time: Next Business Day
• Support Type: On-site Maintenance
• Included Services: Parts and Labor, Defective Media Retention

How to Install

To activate your Lenovo Foundation + YourDrive YourData + Premier Support, simply follow these steps:

1. Purchase the warranty extension through an authorized Lenovo reseller or directly from Lenovo’s website.
2. Upon purchase, you will receive a confirmation email containing your warranty details and activation instructions.
3. Log in to your Lenovo account or create one if you don’t have it yet.
4. Enter your warranty confirmation number in the designated section to activate your warranty.
5. Once activated, you can access support services through the Lenovo support website or contact the customer service hotline for immediate assistance.

Frequently Asked Questions

• What does the warranty cover? The warranty covers parts and labor for repairs, on-site support, and defective media retention, ensuring that you have comprehensive protection for your device.
• Is there a limit to the number of service calls? There is no limit to the number of service calls you can make within the warranty period, as long as the issues are covered under the terms of the warranty.
• How quickly can I expect service? Our Next Business Day service guarantees that a technician will be on-site to assist you within one business day of your service request.
• Can I transfer the warranty to another person? Yes, the warranty can be transferred to a new owner; however, you will need to contact Lenovo customer support to initiate the transfer process.
• What should I do if I encounter an issue? If you encounter an issue, first refer to the Lenovo support website for troubleshooting tips. If the problem persists, use your warranty details to contact support for assistance.