Lenovo Foundation + YourDrive YourData + Premier Support - Post Warranty - 2 Year - Warranty

The Lenovo Foundation + YourDrive YourData + Premier Support - Post Warranty - 2 Year - Warranty is a comprehensive protection plan designed to extend the lifespan of your Lenovo devices and ensure maximum productivity. This warranty offers peace of mind with its exceptional support and coverage, which is essential for businesses and individuals who rely on their technology. With this plan, you’re not just buying a warranty; you’re investing in the longevity and reliability of your Lenovo products.

• Extended Protection: Safeguard your equipment beyond the manufacturer’s warranty with this 2-year post-warranty service, protecting your investment from unexpected breakdowns.
• Defective Media Retention: Enjoy the convenience of retaining defective media to resolve your issues without losing critical data, ensuring you can continue your operations smoothly.
• On-site Service: Benefit from on-site maintenance services for better usability and increased efficiency, minimizing downtime and allowing you to focus on your business objectives.
• Parts & Labor Coverage: Our warranty covers both parts and labor, allowing tasks to be completed swiftly and effectively while enhancing overall productivity.
• Next Business Day Response: With a commitment to excellent service, you can expect a next business day response time for parts and labor service, assuring you of minimal disruptions and maximum reliability.

Technical Details of the Product

• Service Duration: 2 Years
• Service Type: On-site maintenance
• Support Hours: 9 x 5 (Monday to Friday)
• Response Time: Next Business Day
• Defective Media Retention: Included

How to Install

1. Purchase the Lenovo Foundation + YourDrive YourData + Premier Support Plan through an authorized Lenovo distributor or online store.

2. Upon purchase, you will receive a confirmation email with your warranty details and support contact information.

3. Register your warranty by visiting the Lenovo support website and entering your product details, including the warranty confirmation number.

4. Keep a copy of your warranty documents in a safe place for future reference in case service is needed.

Frequently Asked Questions

Q: What is covered under the Lenovo Foundation + YourDrive YourData + Premier Support warranty?

A: The warranty covers parts and labor for on-site service, defective media retention, and offers protection against breakdowns after the manufacturer’s warranty expires.

Q: How do I access on-site support?

A: Simply contact Lenovo support using the number provided in your warranty confirmation email, and they will arrange for a technician to come to your location.

Q: Can I transfer the warranty to another device?

A: No, the warranty is tied to the specific Lenovo device it was purchased with and cannot be transferred to another device.

Q: What should I do if I encounter a defect in my device?

A: Contact Lenovo support as soon as you notice any issues. They will guide you through the warranty service process.

Q: Is there a limit to the number of service calls I can make?

A: There are no limits on service calls as long as the warranty is valid and covers the issues being addressed.