Lenovo Foundation + YourDrive YourData + Premier Support - Post Warranty - 2 Year - Warranty

Introducing the Lenovo Foundation + YourDrive YourData + Premier Support - Post Warranty - 2 Year - Warranty. This elite service plan is designed to extend the longevity and performance of your Lenovo equipment, ensuring you receive unparalleled support and reliability. With a variety of innovative features, this warranty delivers peace of mind and productivity at your fingertips.

• Comprehensive Support: Benefit from an all-encompassing warranty that offers support seven days a week between 9 AM to 5 PM, ensuring that help is always available when you need it the most.
• Next Business Day Service: Enjoy the convenience of next business day service for parts and labor. Your equipment will be back up and running without the typical wait times associated with standard warranty services.
• Defective Media Retention: Leverage our defective media retention service that allows you to keep any damaged drives or components. This feature ensures that sensitive data remains secure while you benefit from replacing defective parts.
• On-Site Support: Receive valuable assistance right at your doorstep. There’s no need to travel or send your equipment away; our dedicated team will come to you, minimizing downtime.
• Two-Year Coverage: Safeguard your investment with a two-year service duration, providing you with maximum efficiency and precise results for an extended period. This warranty allows you to focus on your work without worrying about unexpected equipment failure.

Technical Details of the Product

• Service Type: Premier Support - Post Warranty
• Service Duration: 2 Years
• Service Availability: 9 x 5 (Monday to Friday, 9 AM to 5 PM)
• Response Time: Next Business Day
• Services Included: Parts and Labor, On-site Maintenance, Defective Media Retention

How to Install

Installation of the Lenovo Foundation + YourDrive YourData + Premier Support warranty is straightforward:

• Purchase the warranty online or through an authorized Lenovo retailer.
• Upon purchase, receive a confirmation email with your warranty details and support contacts. Keep the confirmation for your records.
• In the event of an equipment issue, call the support number provided.
• Schedule an on-site service visit as needed, ensuring that you have your equipment readily accessible.
• Enjoy peace of mind knowing that your Lenovo equipment is supported by top-tier professionals.

Frequently Asked Questions

• What does the warranty cover? The warranty covers parts and labor for any repairs needed on your Lenovo equipment, ensuring that all necessary components are taken care of by skilled technicians.
• How do I initiate a service request? To initiate a request, simply contact Lenovo support using the details provided in your confirmation email and follow the instructions for scheduling service.
• Is data recovery included in the service? While defective media retention allows you to keep damaged drives, full data recovery services are not included. You may need to consult a separate data recovery service for that.
• Can the warranty be transferred? This warranty is typically non-transferable. However, you should contact Lenovo support for specific information regarding your case.
• What happens after the two-year period? After the warranty expires, you have the option to purchase an extension or a new warranty plan to continue receiving support.