Lenovo Premier Support for Post-Warranty: 2-Year Foundation with YourDrive YourData

Maximize uptime and safeguard critical operations with the Lenovo Foundation + YourDrive YourData + Premier Support plan. This post-warranty service delivers enterprise-grade on-site maintenance, fast parts replacement, and skilled labor to keep Lenovo hardware performing at its best after the manufacturer’s warranty expires. Designed for business continuity, the plan provides predictable costs, rapid response, and peace of mind so your team can stay focused on core activities rather than hardware interruptions.

By integrating YourDrive YourData with comprehensive hardware support, you gain a cohesive approach to data integrity and device reliability. The service emphasizes swift, on-site intervention to minimize downtime, while the two-year duration offers sustained productivity and predictable budgeting. With a proactive maintenance mindset and transparent service terms, this plan helps you plan for success, reduce unexpected repair costs, and maintain operational momentum even when devices mature beyond warranty.

• On-site support for rapid issue resolution: Lenovo technicians visit your location to diagnose and fix problems, reducing downtime and avoiding the delays associated with remote callbacks or shipping repairs. On-site interventions can include diagnostics, component checks, firmware updates, and configuration tweaks to restore optimal performance.
• Parts replacement and labor included: The plan covers both the necessary replacement parts and the labor required to install them, delivering dependable efficiency and helping you avoid unexpected repair expenses.
• Next Business Day response: For maximum productivity, the service guarantees a next-business-day response time for both parts and labor, ensuring your operations resume swiftly and with minimal disruption.
• 2-year service duration: A long-term coverage window that supports ongoing maintenance, preventive checks, and timely repairs, helping you align IT hardware reliability with strategic business goals.
• YourDrive YourData integration: The package incorporates YourDrive YourData elements, adding value through data-management alignment and ensuring that data-related considerations are part of hardware service and maintenance planning.

Technical Details of Lenovo Foundation + YourDrive YourData + Premier Support

The following details reflect the service offering as described. For exact figures (UPC/SKU) and manufacturer specifications, please refer to your purchase documentation or the Lenovo support portal aligned with your account.

• Service type: Premier Support with on-site maintenance
• Coverage scope: Post-warranty
• Duration: 2 years
• Response time: Next Business Day for parts and labor
• Inclusions: Parts replacement and labor; on-site service; maintenance and support for Lenovo devices

How to activate and install Lenovo Foundation + YourDrive YourData + Premier Support

Activating this plan is designed to be straightforward and business-friendly. Use these steps to ensure your devices are protected and ready for proactive maintenance and on-site service when needed.

• Purchase and enroll the Lenovo Foundation + YourDrive YourData + Premier Support plan through Lenovo or an authorized reseller.
• Register your device details (serial number/SKU) to align coverage with your hardware inventory.
• Verify plan activation in the Lenovo Support portal or with a Lenovo support representative to confirm eligibility and service terms.
• Schedule on-site service requests as issues arise, or arrange preventive maintenance visits as part of your coverage.
• When a technician arrives, they perform required maintenance, replace warranted parts, and confirm that your systems are back online and functioning properly.

Frequently asked questions

• Q: What does this plan cover? A: It provides post-warranty Premier Support with on-site service, parts and labor, and a 2-year coverage period, including a next-business-day response for timely resolution.
• Q: How quickly can I expect a technician on-site? A: The plan offers Next Business Day (NBD) response for parts and labor to minimize downtime and keep operations moving.
• Q: How long does coverage last? A: Coverage extends for 2 years from plan activation, helping stabilize maintenance budgets and ensure consistent support throughout the term.
• Q: Does this include data-related services? A: The package incorporates YourDrive YourData components within the Lenovo Foundation program, aligning hardware support with data-management workflows.
• Q: How do I start service? A: Contact Lenovo Support or your authorized reseller to activate the plan and schedule initial service via the support portal or direct phone options.