Lenovo Foundation + YourDrive YourData + Premier Support - Post Warranty - 2 Year

Protect your Lenovo investment with a robust post-warranty support plan that combines Foundation services, YourDrive YourData, and Premier Support. This 2-year coverage delivers on-site assistance, Next Business Day response, and essential data protection features like defective media retention, designed to keep operations running smoothly and minimize downtime.

• Comprehensive 2‑year coverage with Premier Support for post-warranty devices, including on-site service and a guaranteed Next Business Day response for parts and labor.
• On-site support to limit downtime—9x5 coverage with rapid on-site visits to keep your systems up and running with minimal disruption.
• YourDrive YourData protection featuring defective media retention, so failed drives are retained for data recovery or proper disposal, providing peace of mind for data integrity.
• Maintenance and parts & labor included—reliable repairs or replacements without unexpected out-of-pocket costs, helping you maximize uptime.
• Simple activation and long-term reliability—a straightforward enrollment process and a dependable 2-year duration designed to protect your critical workloads.

Technical Details of Lenovo Foundation + YourDrive YourData + Premier Support - Post Warranty - 2 Year

• Service Level — Premier Support, Post Warranty
• Duration — 2 years
• Coverage — On-site maintenance with 9x5 support
• Response Time — Next Business Day (Parts & Labor)
• Support Hours — 9x5 business hours
• Defective Media Retention — Yes; retained media for data protection and disposal options
• Included Services — Maintenance, Parts & Labor, On-site assistance

How to install Lenovo Foundation + YourDrive YourData + Premier Support - Post Warranty - 2 Year

Activation is straightforward and designed to integrate with your existing Lenovo support workflow. Start by confirming eligibility and purchasing or validating coverage for your device. Collect key product details (serial/model numbers and the SKU/UPC reference ydyd Hxx521 Cn, if applicable) and register the service with Lenovo’s enterprise support channels or through your Lenovo account administrator. Once registered, link the service to the affected device and schedule the initial on-site visit if required. Keep your service contract number and confirmation handy for future reference. If you need assistance, contact Lenovo Support to guide you through the enrollment and activation process, ensuring your 9x5 Next Business Day coverage is ready to deploy when you need it most.

Frequently asked questions

• Q: What does Lenovo Foundation + YourDrive YourData + Premier Support cover? A: It provides post-warranty Premier Support with on-site maintenance, 9x5 coverage, Next Business Day response for parts and labor, and defective media retention to protect data and facilitate recovery or disposal of failed drives.
• Q: What is defective media retention? A: A feature that retains failed storage media so data can be recovered or securely disposed of, helping you manage drive failures without losing critical information.
• Q: How fast is the service response? A: The plan guarantees Next Business Day response for parts and labor, with on-site support during 9x5 business hours to minimize downtime.
• Q: Does this plan apply internationally? A: Coverage terms are determined by Lenovo’s regional service policies; check with Lenovo for region-specific availability and terms.
• Q: How long does activation take? A: Activation is typically completed quickly after registration; you’ll receive confirmation and service contract details to reference during on-site visits or support calls.