Lenovo Foundation + YourDrive YourData + Premier Support - Post Warranty (2 Year)

Upgrade your enterprise resilience with a powerful blend of Lenovo Foundation services, YourDrive YourData data-management capabilities, and Premier Support tailored for post-warranty ecosystems. This 2-year program is designed to maximize uptime, protect critical data, and streamline maintenance for Lenovo hardware, storage, and embedded systems. By combining proactive maintenance, rapid on-site service, and data-protection expertise, it delivers dependable performance, peace of mind, and predictable budgeting for IT leadership and operations teams. If your organization relies on consistent access to data, secure media handling, and faster repair times, this offering strengthens reliability across your data center, office, and remote locations.

• Comprehensive 2-year coverage with Lenovo Premier Support, engineered to shield you from unexpected downtime and optimize the lifecycle of your Lenovo infrastructure, including Foundation services and YourDrive YourData integration.
• On-site service with 9x5 support and Next Business Day parts and labor response, ensuring critical components are serviced quickly and disruptions are minimized for mission-critical workloads.
• Defective media retention service included, providing secure handling and retention of failed drives or media to protect data integrity and support compliant disposal practices.
• Maintenance and parts authorization are bundled to help reduce inventory costs while maintaining maximum dependability, simplifying budgeting and spare-part planning for IT teams.
• Data-centric protection through YourDrive YourData, enabling streamlined data management, backup readiness, and restoration capabilities aligned with enterprise-grade service levels and rapid recovery.

Technical Details of Lenovo Foundation + YourDrive YourData + Premier Support - Post Warranty - 2 Year - Warranty +ydyd Vx 1u Cn

Technical details are not provided in the available product description. For complete specifications, refer to official Lenovo documentation or your organization's supplier portal to confirm coverage scope, service levels, hardware compatibility, and activation steps. This section is intended to highlight the service framework—2-year duration, on-site maintenance, defective media retention, and Next Business Day response—while exact hardware qualifications and geographic service areas should be verified through your Lenovo account representative or authorized reseller.

How to install Lenovo Foundation + YourDrive YourData + Premier Support - Post Warranty - 2 Year - Warranty +ydyd Vx 1u Cn

Activating this service is straightforward and designed to minimize disruption to your operations. Begin by contacting your Lenovo account manager or your authorized service provider to confirm eligibility and activate the 2-year Premier Support plan. Have ready the device serial numbers, proof of purchase, and any existing service contracts to streamline enrollment. Once activated, a plan administrator will schedule the initial on-site assessment within the agreed 9x5 service window. A certified on-site technician will verify current configurations, confirm YourDrive YourData integration points, and align maintenance tasks with your data-management policies. Expect Next Business Day parts and labor support should a component require replacement, reducing downtime and accelerating recovery. The installation phase also includes documentation of service levels, escalation paths, and remote support options, so your IT team can leverage both on-site and remote assistance as needed. After activation, you’ll receive ongoing access to Premier Support benefits, including proactive monitoring recommendations, priority case handling, and scheduled preventative maintenance to extend the life of your Lenovo hardware and data ecosystem.

Frequently asked questions

• What does this plan cover? This plan provides a 2-year post-warranty service with Lenovo Premier Support, on-site maintenance during 9x5 hours, Next Business Day parts and labor, and defective media retention services, along with YourDrive YourData data-management support and associated maintenance benefits.
• What is the response time? The service includes Next Business Day parts and labor response, ensuring timely repair or replacement of components, with on-site service available within standard business hours (9x5).
• Is defective media retention included? Yes, the plan features defective media retention to securely handle failed media and protect data integrity, aligning with data-governance best practices and compliance needs.
• How long does the coverage last? Coverage lasts for 2 years from activation, providing durable support and predictable budgeting for post-warranty environments.
• How do I activate or renew? Activation or renewal is coordinated through your Lenovo account manager or authorized reseller. You will confirm eligibility, schedule on-site visits, and set up remote assistance and maintenance planning at activation, with renewal options discussed before expiration.