Lenovo Keep Your Drive Service - 3 Year - Service

Lenovo Keep Your Drive Service is a vital solution for organizations that prioritize data security and compliance. By offering the assurance of data retention, this service enables businesses to maintain control over their sensitive information while minimizing potential civil liability risks. With a service duration of three years, Lenovo's Keep Your Drive Service guarantees reliability and peace of mind for users of Lenovo ThinkPad notebooks, ThinkCentre desktops, ThinkStation workstations, and ThinkServer servers.

• Enhanced Data Security: Keep your drive with Lenovo's Keep Your Drive Service, ensuring that sensitive business data remains confidential and protected throughout the warranty period.
• Predictable Cost of Ownership: With a fixed service duration of 3 years, organizations can maintain optimal system performance while enjoying a predictable total cost of ownership.
• On-Site Support: Experience quick solutions with on-site availability of Lenovo experts, ensuring that any issues can be resolved promptly and efficiently.
• Physical Service Subtype: Enjoy better usability and increased efficiency with a service structure designed to cater specifically to your needs.
• Comprehensive Parts Service: Benefit from reliable parts service characteristics that enhance usability and efficiency, allowing your systems to operate smoothly.

Technical Details of Product

• Service Duration: 3 Years
• Applicable Devices: Lenovo ThinkPad notebooks, ThinkCentre desktops, ThinkStation workstations, ThinkServer servers
• Service Type: Keep Your Drive Service (KYD)
• Support Type: On-Site Availability
• Service Characteristics: Physical Service Subtype, Parts Service Characteristics

How to Install

To activate your Lenovo Keep Your Drive Service, follow these steps:

1. Purchase the Lenovo Keep Your Drive Service for your specific device model.
2. Register your service online through the Lenovo support portal using your device's serial number.
3. Follow the provided instructions to complete the registration process.
4. Once registered, you will receive confirmation details regarding your service coverage.
5. In the event of a drive failure, contact Lenovo support to initiate the service and retain your drive.

Frequently Asked Questions

1. What is Lenovo Keep Your Drive Service?

Lenovo Keep Your Drive Service (KYD) allows you to keep your hard drive in the event of a failure while it is still under warranty. This helps maintain the confidentiality of sensitive data.

2. How long does the service last?

The Lenovo Keep Your Drive Service is available for a duration of 3 years, providing reliable support and coverage during this period.

3. Which devices are eligible for this service?

This service is applicable to Lenovo ThinkPad notebooks, ThinkCentre desktops, ThinkStation workstations, and ThinkServer servers.

4. What happens if my drive fails?

If your drive fails, you can contact Lenovo support, and they will assist you in the process to ensure you can retain the drive while resolving the issue.

5. Is on-site support included with this service?

Yes, Lenovo's Keep Your Drive Service includes on-site support, ensuring quick and efficient resolutions to any problems that may arise.