Description
Lenovo Keep Your Drive Service is designed to secure your business data and ensure peace of mind for organizations handling sensitive information. With Lenovo's commitment to data security, the Keep Your Drive Service (KYD) allows you to retain ownership of your hard drive if it fails while under warranty, mitigating risks associated with data breaches and enhancing compliance with corporate retention policies. This service is available for a wide range of Lenovo products, including ThinkPad notebooks, ThinkCentre desktops, ThinkStation workstations, and ThinkServer servers.
- Enhanced Data Security: By retaining your failed drive, you can prevent unauthorized access to sensitive information, ensuring that your organization meets compliance standards.
- On-Site Service: The Keep Your Drive Service provides on-site support, offering quicker response times and minimizing downtime for your business operations.
- Four-Year Coverage: Enjoy extended protection with a comprehensive four-year service duration, ensuring your equipment remains operational and your data secure.
- Dependable Efficiency: Lenovo's reliable replacement service means you can focus on your projects without worrying about hardware failures disrupting your workflow.
- Hands-On Approach: The physical service subtype enhances productivity by providing direct assistance in addressing hardware issues, ensuring timely project completion.
Technical Details of Product
- Service Type: Lenovo Keep Your Drive Service (KYD)
- Service Duration: 4 years
- Applicable Products: ThinkPad notebooks, ThinkCentre desktops, ThinkStation workstations, and ThinkServer servers
- Service Location: On-site support
- Service Characteristics: Parts service for reliable hardware efficiency
How to Install
Activating the Lenovo Keep Your Drive Service is straightforward. Simply purchase the service along with your eligible Lenovo product or add it to your existing warranty. For installation support, contact Lenovo customer service or your authorized Lenovo reseller. They will guide you through the activation process, ensuring you are fully covered.
Frequently Asked Questions
1. What does the Lenovo Keep Your Drive Service cover?
The service covers hard drive failures while under warranty, allowing you to keep your failed drive for data security purposes.
2. How long does the service last?
The Lenovo Keep Your Drive Service is available for a duration of four years.
3. Can I purchase the service after buying my Lenovo product?
Yes, you can add the Keep Your Drive Service to your existing Lenovo product warranty. Please consult with Lenovo customer service or your reseller for more details.
4. Is on-site service included in the package?
Yes, the service includes on-site support to ensure minimal disruption to your business operations.
5. Which Lenovo products are eligible for this service?
The service is available for Lenovo ThinkPad notebooks, ThinkCentre desktops, ThinkStation workstations, and ThinkServer servers.
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