Lenovo Premier Support + YourDrive YourData — Post Warranty, 1 Year

Enhance the resilience of your Lenovo devices with Lenovo Premier Support + YourDrive YourData. This post-warranty, one-year service plan blends premier hardware assistance with advanced data protection and drive-management capabilities to minimize downtime, accelerate repairs, and safeguard critical information. Designed for teams and individuals who rely on steady performance, this coverage delivers reliable access to skilled technicians, prioritized case handling, and a consistent path to rapid resolution. By extending beyond the original warranty, you gain a dependable, business-ready support solution that keeps your devices, data, and workflows moving forward.

• Comprehensive post-warranty coverage: Lenovo Premier Support paired with YourDrive YourData creates a cohesive support experience that focuses on both hardware reliability and data protection, helping you maintain productivity when the unexpected occurs.
• Next Business Day response: Benefit from prompt attention and timely resolutions with a Next Business Day service response, reducing downtime and keeping your operations on track.
• One-year service duration: A predictable, extended window of coverage aligns with budgeting cycles and planning, giving you long-term peace of mind for essential devices and data assets.
• Integrated data protection and drive management: YourDrive YourData features work in tandem with Premier Support to help safeguard information, monitor drive health, and support data availability and recovery when needed.
• Expert technical assistance: Access dedicated Lenovo technicians for diagnostics, repair coordination, and guidance to help you maximize device performance and minimize disruption to your operations.

Technical Details of Lenovo Premier Support + YourDrive YourData

• Service Length: 1 Year
• Service Type: Premier Support + YourDrive YourData
• Coverage: Post Warranty
• Response Time: Next Business Day (NBD)
• Data Protection Features: Integration with YourDrive YourData for enhanced data protection and drive health monitoring

How to Install Lenovo Premier Support + YourDrive YourData

• Step 1 — Verify eligibility: Log in to your Lenovo account and locate the Premier Support + YourDrive YourData plan in your service catalog. Confirm that your device is eligible for post-warranty coverage and that the YourDrive YourData options align with your data protection needs.
• Step 2 — Associate plan with devices: Attach the plan to the eligible Lenovo device by entering the device’s serial number or SKU as required in your account. This ensures the correct hardware is linked to the service benefits.
• Step 3 — Activate service level: Choose the Next Business Day (NBD) response option during activation and confirm the preferred contact method for service notifications. Clear activation details help ensure fast, accurate support when issues arise.
• Step 4 — Configure YourDrive YourData: Enable and configure YourDrive YourData features within your account, selecting data protection and drive-management options that fit your workflow and data security requirements.
• Step 5 — Save confirmation and use: Keep the activation confirmation and service details on hand. When a support need arises, reference the plan and your device information to accelerate assistance from Premier Support.

Frequently Asked Questions

• Q: What does Lenovo Premier Support + YourDrive YourData include? A: It combines Lenovo’s Premier Support with YourDrive YourData data-protection and drive-management features for post-warranty devices, offering expert assistance, accelerated response times, and a dedicated plan duration of one year.
• Q: How long is the coverage period? A: The coverage lasts 1 year from activation, providing a defined window for dependable support and ongoing data-protection options.
• Q: What does Next Business Day (NBD) response mean? A: NBD response means that, after a service request is opened, a technician will acknowledge and begin work on the issue the next business day, helping to minimize downtime and restore operations quickly.
• Q: How do I activate this plan? A: Activation is completed through your Lenovo account. You’ll attach the plan to eligible devices, select the NBD response option, and configure YourDrive YourData settings to match your data protection needs.
• Q: Is data protection included in this plan? A: Yes. YourDrive YourData integration provides data-protection features and drive-management capabilities designed to protect data integrity and facilitate recovery if issues occur.