LG Total Care Solution - 1 Year Service (per Controller)

Protect your LG devices with confidence using the LG Total Care Solution. This 1-year service plan is designed to be attached per controller, delivering reliable, expert support when you need it most. With fast diagnostics, access to LG-certified technicians, and sustained coverage, this service aims to minimize downtime and keep your controllers performing at their best. It’s a practical way to extend the life of your LG ecosystem and ensure you get the most out of your investment.

• Comprehensive 1-year coverage per controller: Each controller registered under the plan receives one full year of service, giving you dedicated support for the exact device you rely on.
• Fast diagnostics and priority handling: When an issue arises, LG Total Care Solution prioritizes diagnostics and routing to qualified technicians to reduce wait times and streamline resolution.
• LG-certified parts and technicians: Repairs and replacements are conducted using genuine LG parts by technicians trained and authorized by LG, ensuring compatibility and long-term reliability.
• Flexible service options where available: Depending on your location and device, the plan offers a mix of remote diagnostics and on-site or mail-in service to fit your needs and schedule.
• Cost-effective protection with minimized downtime: By covering labor and parts under a single annual plan, you can avoid unexpected repair costs and keep your operations running smoothly.

Technical Details of LG Total Care Solution - 1 Year - Service Year (per Controller)

• Service duration: 12 months of coverage for each individual controller registered under the plan.
• Coverage scope: Diagnostics, labor, and replacement of covered components with LG-certified parts are included as applicable.
• Eligibility: Per-controller activation; each controller must be associated with the service plan at the time of purchase or activation.
• Activation method: Digital activation provided through the purchase flow or the LG activation portal as specified at checkout.
• Support channels: Access to LG Total Care support via phone, chat, or email, with availability aligned to LG’s standard service hours.

How to Install LG Total Care Solution

Activating and installing LG Total Care Solution is designed to be straightforward and user-friendly so you can begin enjoying coverage quickly. Follow these general steps to ensure each controller is properly enrolled and protected:

• Prepare device identifiers: Have the controller model and serial number ready, along with proof of purchase if required by the activation flow.
• Initiate activation: Complete the activation during the checkout process or access the LG activation portal provided after purchase to register each controller.
• Assign coverage per controller: Ensure that every controller you want protected is linked to its own service record to preserve per-controller coverage.
• Review terms and conditions: Confirm the scope of coverage, any exclusions, and the expected response times so you know what to expect during service events.
• Keep documentation handy: Save the activation confirmation and service reference numbers for easy access when requesting support or tracking service status.

Frequently asked questions

• Q: What does LG Total Care Solution cover?
• A: It provides a 1-year service for each registered controller, including diagnostics, labor, and the use of LG-certified parts where applicable. It is designed to complement existing LG warranties and reduce the cost and downtime associated with repairs.
• Q: How many controllers can be covered under the plan?
• A: The plan covers each controller on a per-controller basis. Each individual controller must be enrolled and activated to receive its own year of coverage.
• Q: How do I activate LG Total Care Solution?
• A: Activation is typically completed during the purchase flow or via an activation portal provided at checkout. Follow the on-screen instructions to register each controller and confirm its service record.
• Q: What if my device needs service outside of business hours?
• A: LG Total Care Solution offers support channels that may include phone and chat options. Availability and response times are determined by LG’s standard service hours and the terms of the plan, with remote diagnostics available where appropriate.
• Q: Does this plan replace the LG warranty?
• A: No. The LG Total Care Solution is intended to complement existing LG warranty coverage. It adds extended service benefits for the enrolled controllers and helps streamline repairs beyond the standard warranty period where applicable.