Description
The Liebert ITA UPS Battery Power Assurance Package (PAP) is an essential investment for businesses looking to safeguard their networks against power outages and downtime. This comprehensive five-year warranty service package goes beyond a mere extended warranty, providing robust coverage and peace of mind for your operations. With onsite support available 24/7, the PAP ensures that your power systems are always in top condition, allowing you to focus on your core business activities.
- Comprehensive Coverage: Enjoy five years of 100% coverage on parts, labor, and travel expenses. This means that you can rely on factory-trained technicians to handle any issues that arise without incurring additional costs.
- 24/7 Onsite Support: Benefit from round-the-clock emergency service and onsite support. No matter when an issue occurs, you can count on expert assistance to get your systems back online quickly.
- Preventive Maintenance: Regular maintenance conducted by trained professionals keeps your UPS systems in optimal condition, minimizing the risk of unexpected failures and extending the life of your equipment.
- Safe Battery Management: The package includes proper battery removal and disposal of existing equipment, ensuring compliance with all regulatory requirements while enhancing the safety of your power systems.
- Access to Service Histories: Gain insights and access to service history reports through the Customer Services Network portal. This feature simplifies inventory tracking and financial planning by keeping you informed about the status of your power systems at all times.
Technical Details of the Liebert ITA UPS Battery Power Assurance Package (PAP)
- Model: PAPITA-BATT
- Coverage Duration: 5 Years
- Service Type: Onsite support and preventive maintenance
- Emergency Response: 24/7 availability
- Battery Disposal: Compliance with regulatory requirements
How to Install the Liebert ITA UPS Battery Power Assurance Package (PAP)
Installing the PAP is a straightforward process. Upon purchasing the package, a factory-trained technician will reach out to you to schedule a convenient installation time. The technician will handle the following:
- Initial setup and configuration of your UPS system.
- Comprehensive preventive maintenance check of your current power systems.
- Battery removal and disposal, following all safety and regulatory guidelines.
- Training on how to access service histories via the Customer Services Network portal.
With the PAP installed, you can rest assured that your power systems are safeguarded and optimized for performance.
Frequently Asked Questions
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What is included in the Liebert ITA UPS Battery Power Assurance Package (PAP)?
The PAP includes five years of 100% coverage on parts, labor, and travel expenses, 24/7 onsite support, preventive maintenance, and safe battery removal and disposal. -
Who provides the service under the PAP?
All services are conducted by factory-trained technicians who specialize in UPS systems from Vertiv. -
How do I access my service history?
You can access your service history and reports via the Customer Services Network portal provided to you upon installation. -
What if I experience an emergency after hours?
The PAP provides 24/7 emergency support, so you will have access to assistance whenever you need it. -
Is battery disposal included in the service package?
Yes, proper battery removal and disposal in compliance with regulations are included as part of the service package.
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