Description
If you're looking to safeguard your investment in the Microsoft Surface Pro, then the Microsoft Complete for Surface Pro with Accidental Damage Coverage is the perfect solution for you. This extended service plan offers comprehensive protection, allowing you to use your device without the worry of unforeseen mishaps. With this service, you can confidently push the boundaries of productivity, knowing that you have the backup and support you need.
- Extended Hardware Protection: Enjoy peace of mind with up to four years of coverage for mechanical and electrical breakdowns caused by defects or malfunctions. This ensures your Surface Pro remains operational and reliable throughout its lifespan.
- Accidental Damage Coverage: Accidents can happen at any time. Microsoft Complete offers two years of protection against accidental damages, including drops, spills, and cracked screens, so you can continue to work without interruption.
- Unlimited Software and Hardware Support: Get access to expert guidance and support tailored to your specific needs, available via phone or online. Whether you have technical questions or need troubleshooting assistance, help is always available.
- On-Site Support: In the event of a serious issue, our on-site support minimizes downtime, ensuring that your device is back in your hands as quickly as possible. You can keep your productivity levels high without worrying about long repair waits.
- Next Business Day Service: Experience maximum reliability with next business day response time for parts and labor service. This feature ensures that your device remains efficient and effective, allowing you to achieve your goals without delays.
Technical Details of the Product
- Service Duration: 4 Years
- Accidental Damage Coverage: Yes (includes drops, spills, and cracked screens)
- Support Type: Unlimited software and hardware support
- Service Response Time: Next Business Day for parts and labor
- Physical Service Type: On-site support available
How to Install
To activate your Microsoft Complete for Surface Pro with Accidental Damage Coverage, follow these simple steps:
- Purchase the Microsoft Complete service plan either online or at an authorized retailer.
- Upon receiving your service plan, visit the Microsoft Complete website.
- Enter your Surface Pro details and the service plan code provided.
- Follow the on-screen instructions to complete your registration.
- Once registered, you will receive confirmation of your coverage and can start enjoying the benefits immediately.
Frequently Asked Questions
1. What does accidental damage coverage include?
The accidental damage coverage includes repairs for drops, spills, and cracked screens, ensuring that you are protected from unforeseen mishaps.
2. How long is the service coverage?
Microsoft Complete offers an extended service duration of four years, allowing you to enjoy peace of mind for an extended period.
3. Can I get support online?
Yes, you can access unlimited software and hardware support both by phone and online, tailored to address your specific needs.
4. What happens if I need on-site support?
In case of a serious issue, we provide on-site support to minimize downtime and get your device back to working condition as quickly as possible.
5. How quickly can I expect service after reporting an issue?
With next business day service for parts and labor, you can expect rapid response times, ensuring that your device remains functional and productive.
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