Description
The Microsoft Extended Hardware Service Plan is designed to provide you with peace of mind, ensuring that your investment in Surface devices is protected for an extended period. With this comprehensive extended warranty, you can enjoy up to two years of coverage that goes beyond the manufacturer’s warranty, allowing you to remain productive without the worry of unexpected repair costs. This plan includes accident protection, expert support, and reliable service, making it an essential investment for businesses and individual users alike.
- Comprehensive Coverage: The Microsoft Extended Hardware Service Plan ensures your devices are protected against breakdowns after the manufacturer’s warranty expires, allowing you to focus on what matters most - your work.
- Accident Protection: Enjoy peace of mind with coverage that includes accidental damage, providing additional security for your Surface devices during daily use.
- Expert Support: Gain access to knowledgeable support staff who can assist you in diagnosing and resolving issues quickly, enabling you to stay productive.
- Fast Repair Service: Benefit from a reliable service depot that offers fast and cost-effective repair solutions, minimizing downtime and keeping your business running smoothly.
- Convenience with Parts & Labor: The plan covers both parts and labor, ensuring that you have everything you need for repairs without unexpected costs.
Technical Details of Product
- Service Duration: 2 Years
- Accident Protection: Yes
- Repair Service Type: Depot Repair
- Service Characteristics: Parts & Labor included
- Communication Channel: Electronic service sub type for maximum dependability
How to Install
To activate your Microsoft Extended Hardware Service Plan, follow these simple steps:
- Purchase the Microsoft Extended Hardware Service Plan through an authorized retailer or Microsoft Store.
- Receive your confirmation email including your service plan details.
- Link your Surface device to your Microsoft account if it is not already done.
- Log in to the Microsoft Support website and register your service plan using the provided confirmation number.
- Keep a copy of your service plan details for future reference and when seeking support.
Frequently Asked Questions
What does the Microsoft Extended Hardware Service Plan cover?
This plan covers accidental damage, breakdowns after the standard warranty expires, and provides parts and labor for repairs.
How do I file a claim under the service plan?
To file a claim, simply contact Microsoft Support via the contact information provided in your service plan details. Follow the instructions to initiate the repair process.
Is there a limit to the number of repairs I can claim?
The plan allows for up to two claims for accidental damage during the service duration, ensuring you have the support you need without excessive costs.
Can I transfer my extended service plan to another device?
Unfortunately, the service plan is tied to the specific Surface device you registered at the time of purchase and is not transferable.
What happens if my device cannot be repaired?
If your device is deemed irreparable, Microsoft will provide a replacement device equivalent to the original model or the nearest available model.
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