Description
The Microsoft Extended Hardware Service Plan Plus is the ultimate protection solution for your Surface devices, going above and beyond the standard warranty. This comprehensive service plan is specifically designed to extend the life and functionality of your Surface devices, ensuring that you can maximize your investments and maintain productivity without interruptions. With the Extended Service Plan, you’ll receive the support you need at every stage, from deployment to replacement, giving you complete peace of mind.
- Comprehensive Protection: Safeguard your Surface investment with a plan that covers more than just warranty issues, including accidental damage and wear and tear.
- Fast Replacement Service: Enjoy the convenience of Next Business Day Replacement service, ensuring that downtime is minimized and your teams can quickly get back to work.
- Extended Coverage Duration: With a service duration of 3 years, this plan ensures your devices remain protected and functional for longer, allowing you to focus on your business.
- Access to Expert Resources: Gain immediate access to a wealth of resources and support whenever you need it, helping you troubleshoot issues and resolve problems efficiently.
- Reliable Service Depot: Benefit from a fast, reliable, and cost-effective service depot that provides dependable efficiency and timely responses to your needs.
Technical Details of Product
- Product Type: Extended Service Plan
- Coverage Duration: 3 Years
- Replacement Response Time: Next Business Day
- Service Availability: Global
- Accidental Damage Coverage: Included
How to Install
To enroll in the Microsoft Extended Hardware Service Plan Plus, follow these easy steps:
- Visit the Microsoft website or your local Microsoft Store.
- Select the Extended Hardware Service Plan Plus for your Surface device.
- Add it to your cart and complete the checkout process.
- Receive your confirmation email with service details and activation instructions.
- Keep your confirmation email handy for reference when you need to utilize the service.
Frequently Asked Questions
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What does the Microsoft Extended Hardware Service Plan Plus cover?
The plan covers accidental damage, wear and tear, and provides Next Business Day replacement service for your Surface devices. -
How long is the coverage period?
The plan offers extended coverage for a duration of 3 years from the date of purchase. -
How do I file a claim under this service plan?
You can file a claim directly through the Microsoft support website or by contacting customer service for assistance. -
Is the service plan transferable if I sell my device?
Yes, the service plan can typically be transferred to a new owner; please check the specific terms and conditions for details. -
What should I do if my device needs repair or replacement?
You can initiate the process by contacting Microsoft support, who will guide you through the steps to get your device serviced as quickly as possible.
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