Microsoft Extended Hardware Service Plan Plus - Extended Service - 4 Year - Service

The Microsoft Extended Hardware Service Plan Plus is a comprehensive service solution designed to protect your investment for an extended period. This plan provides peace of mind with its robust coverage, ensuring that your Microsoft hardware operates at its best. With a duration of four years, this service plan is perfect for businesses and individuals who require consistent performance and minimal downtime.

• Comprehensive Coverage: The Extended Hardware Service Plan Plus offers extensive protection for your Microsoft hardware, ensuring you are covered against unexpected failures and providing repairs when needed.
• Next Business Day Service: Enjoy the convenience of Next Business Day Advance Hardware Replacement service, minimizing downtime and keeping your operations running smoothly.
• Service Depot Support: Access reliable and cost-effective repairs through Microsoft’s Service Depot, which ensures that your hardware receives top-notch service from certified professionals.
• Drive Retention Service: This plan includes drive retention services to maintain your data integrity and protect your sensitive information during hardware replacements.
• 4-Year Service Duration: With a four-year coverage term, this plan guarantees long-term support, giving you confidence in your hardware's performance over time.

Technical Details of Product

• Service Type: Extended Service Plan
• Coverage Duration: 4 Years
• Service Response: Next Business Day for hardware replacement
• Drive Retention: Yes
• Location of Service: Service Depot

How to Install

To activate your Microsoft Extended Hardware Service Plan Plus, follow these steps:

1. Purchase the Extended Hardware Service Plan Plus through an authorized Microsoft retailer or online.
2. Register your service plan by visiting the Microsoft Support website and entering your product details.
3. Keep a copy of your purchase confirmation and service plan details for your records.
4. In the event of hardware failure, contact Microsoft support using the information provided in your service documentation.
5. Follow the instructions provided by the support team to initiate a service request or hardware replacement.

Frequently Asked Questions

1. What is covered under the Microsoft Extended Hardware Service Plan Plus?

The plan covers hardware failures, providing repair or replacement services as needed during the coverage period.

2. How does the Next Business Day service work?

If a covered hardware issue arises, you can request a replacement unit, which will be delivered to you by the next business day.

3. Is data recovery included in the service plan?

While the plan includes drive retention services, data recovery is not typically included and should be managed separately.

4. How do I file a claim under this service plan?

To file a claim, contact Microsoft support and provide your service plan details and information about the hardware issue.

5. Can I purchase this plan after buying my Microsoft hardware?

Yes, the service plan can typically be purchased shortly after the hardware purchase, but be sure to check specific eligibility requirements.