NVIDIA Enterprise Business Critical Support Services - (Renewal) - 6 Month - Service Mua9602 H Appli

The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Supportservice provides 24x7 support and a one-hourresponse time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings. For complete coverage, Enterprise Business Criticalsupport needs to be purchased for all NVIDIA offerings being deployed with the solution.

• Keeps your system optimally maintained with a predictable total cost of ownership
• Features phone support service for dependable efficiency with peace of mind
• On-site service location for your convenience and ease of operation
• Next Business Day service response time for timely completion with increased dependability
• 6 Month service duration to ensure maximum dependability and accurate results