Description
NVIDIA Enterprise Business Standard Support is designed to provide organizations with the critical support they need for their networking solutions. This 14-month renewal service ensures that your NVIDIA InfiniBand and Ethernet switches and adapters operate at peak performance, protecting your investment and optimizing productivity. With access to comprehensive system support, you can focus on innovation while NVIDIA handles the complex networking requirements.
- Comprehensive Support: Gain access to robust system support tailored specifically for NVIDIA InfiniBand and Ethernet technologies.
- Expertise on Demand: Benefit from world-class cluster management, job scheduling, and workload orchestration, ensuring your systems run smoothly and efficiently.
- Value-Added Services: Leverage extensive support resources and methodologies that enhance your system’s reliability and performance.
- Extended Service Duration: With a 14-month service plan, you can ensure extended coverage to maximize productivity and minimize downtime.
- Proven Methodologies: Trust in NVIDIA’s expertise to deliver timely results and value-added solutions whenever you need them.
Technical Details of the Product
- Service Duration: 14 Months
- Support Type: Enterprise Business Standard Support
- Supported Products: NVIDIA InfiniBand and Ethernet switches and adapters
- Included Services: System software, cluster management, job scheduling, and workload orchestration
- Service Level Agreement (SLA): Coverage based on enterprise standards
How to Install
To initiate your NVIDIA Enterprise Business Standard Support renewal:
- Visit the NVIDIA support portal and log in to your account.
- Select the "Renew Support" option under your NVIDIA products.
- Choose the Enterprise Business Standard Support plan and confirm your order for the 14-month duration.
- Once payment is processed, you will receive a confirmation email with details on how to access your support resources.
- Follow the instructions in the email to begin utilizing your support services.
Frequently Asked Questions
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What is included in the NVIDIA Enterprise Business Standard Support?
This support includes comprehensive system assistance, access to world-class cluster management, robust job scheduling, and workload orchestration services for your NVIDIA networking products. -
How long does the support last?
The service is for 14 months, allowing for extensive coverage to ensure your systems are optimally supported. -
Can I access support for products not listed under NVIDIA InfiniBand and Ethernet?
The support is specifically designed for NVIDIA InfiniBand and Ethernet switches and adapters. For other products, please refer to the appropriate support services. -
Is there a service level agreement (SLA)?
Yes, the support comes with an enterprise service level agreement (SLA) that ensures a high standard of service delivery. -
How do I contact support during my service period?
You can contact NVIDIA support through the support portal, where you will find resources and options to get in touch with support representatives.
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