NVIDIA Enterprise Business Standard Support Service - (Renewal) - 6 Month - Service Mua9602 H Appli

NVIDIASKU: 7655945

Price:
Sale price$1,184.75

Description

Designed as NVIDIA's foundational support tier, Enterprise Business Standard Support offers end-to-end assistance for designated NVIDIA-branded solutions. This renewal is crafted to deliver maximum value, ensuring your systems stay productive with guided support from trained professionals. With on-site service options, rapid Next Business Day response, and a flexible upgrade path to Enterprise Business Critical, this service keeps your NVIDIA deployments running smoothly, allowing you to focus on your core business outcomes. The 6-month duration aligns with project cycles, lifecycle milestones, and budget planning, providing predictable coverage and help when you need it most.

  • End-to-end enterprise support for designated NVIDIA-branded solutions
  • On-site service location for better reliability and ensure maximum productivity
  • Next Business Day service response time for timely completion with increased dependability
  • 6 Month service duration to align with project cycles and lifecycle milestones
  • Option to supplement this renewal with Value Add Services or upgrade to Enterprise Business Critical for broader coverage

Technical Details of NVIDIA Enterprise Business Standard Support Service - 6 Month Renewal

The NVIDIA Enterprise Business Standard Support Service is a structured enterprise assistance program designed to minimize downtime and maximize the value of your NVIDIA deployments. This section summarises the core technical details that enterprise buyers evaluate when comparing service levels and renewal options. It blends the promise of reliable, proactive support with tangible service commitments that help protect productivity across your NVIDIA solutions.

  • Service Level: Enterprise Business Standard Support
  • Coverage: End-to-end support for designated NVIDIA-branded solutions selected under the contract
  • Duration: 6 months per renewal period to support mid-cycle planning and budgeting
  • Response Time: Next Business Day service response to incidents and escalation requests
  • Delivery Model: On-site service availability to enhance reliability and minimize downtime
  • Activation & Eligibility: Renewal of existing NVIDIA enterprise support, with eligibility tied to covered solutions
  • Value Add Options: Optional Value Add Services to extend capabilities, with an upgrade path to Enterprise Business Critical for broader, faster support

How to install NVIDIA Enterprise Business Standard Support Service

  • Access the NVIDIA Customer Portal using your authorized enterprise credentials. This portal is the primary interface for managing licenses, renewals, and service selections.
  • Navigate to Renewals or Services and locate NVIDIA Enterprise Business Standard Support Service - 6 Month. Confirm that the specific NVIDIA-branded solutions you use are designated under the contract.
  • Review the renewal terms, including start date, duration, and any on-site service requirements. Ensure your account details and service locations are current to enable timely service delivery.
  • Submit the renewal request and complete any required authentication or compliance checks. Once approved, the renewal will activate, linking to your designated solutions and the service window.
  • Coordinate with your NVIDIA account manager or authorized service contact to schedule on-site visits if required, and confirm escalation paths, contact points, and preferred response channels for Next Business Day support.

Frequently asked questions

  • Q: Is this service specifically a renewal, and what does that mean for my current coverage?

    A: Yes. This is a renewal of NVIDIA Enterprise Business Standard Support for a 6-month period. Renewal maintains continuity of coverage, keeps existing service levels intact, and may incorporate updates or adjustments based on negotiated terms. It is designed to prevent gaps in support between contract periods and to align with project timelines.

  • Q: What does Next Business Day service response entail?

    A: Next Business Day means that, once a service request or incident is logged, NVIDIA aims to initiate a response on the next business day. This improves responsiveness for critical issues, enabling quicker triage, escalation, and resolution planning to minimize downtime and maximize system availability.

  • Q: Can I upgrade to Enterprise Business Critical if I need broader coverage?

    A: Yes. NVIDIA offers an upgrade path to Enterprise Business Critical for organizations that require broader, faster, or more comprehensive support. If you anticipate higher service levels or more extensive on-site coverage, discuss upgrade options with your NVIDIA representative to align with your operational goals and service budgets.

  • Q: What is included in Value Add Services?

    A: Value Add Services can complement the standard support by providing additional capabilities such as proactive health monitoring, enhanced escalation procedures, or extended on-site presence. Availability and scope vary by contract; these enhancements are designed to tailor the service to your organization’s needs and to optimize NVIDIA solution performance.

  • Q: What should I prepare for a renewal activation?

    A: Have your authorized account credentials, a clear list of covered NVIDIA-branded solutions, current contact details, service locations, and any required security or compliance documentation ready. This helps streamline activation and ensures the on-site and response commitments align with your internal operating hours and maintenance windows.


Customer reviews

(0)

0 Out of 5 Stars


5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
0


Showing - Of Reviews


You may also like

Recently viewed