Poly CCX 400 IP Phone - Corded - Corded - Desktop, Wall Mountable

PolySKU: 7677101

Price:
Sale price$217.38

Description

The Poly CCX 400 IP Phone is designed to simplify everyday communications without sacrificing quality. This entry‑level business phone blends a simple, intuitive interface with solid audio performance, delivering a professional voice experience that keeps teams productive. Its color touch screen makes contacts and meetings just one swipe or tap away, so you can stay focused on the task at hand rather than hunting through menus. Built for busy front desks, reception areas, and small offices, the CCX 400 combines ease of use with dependable performance, ensuring you sound your best in every call. With Poly HD Voice and advanced acoustic technologies, conversations feel more natural and clear, even in noisy environments. The device is corded, desktop‑friendly, and wall‑mountable, offering flexible placement to fit your workspace and workflow.

  • Easy-to-use color touchscreen: An intuitive, responsive display lets users navigate contacts, calendars, and meetings with a single swipe or tap, reducing training time and boosting daily efficiency.
  • Crystal-clear audio every call: Poly HD Voice paired with sophisticated acoustic processing produces richer, clearer conversations, with improved noise suppression and echo cancellation for loud or open workspaces.
  • Flexible connectivity and headset support: Corded desk phone with dependable network connectivity options; USB headset support enables hands-free calling and comfortable long conversations.
  • Collaboration‑ready features: Built‑in call transfer, conferencing, presence indicators, and calendar integration help teams coordinate more effectively and respond faster to customers.
  • Versatile placement options: Designed for desktop use or wall mounting, allowing you to optimize space in reception areas, offices, break rooms, or shared workspaces.

Technical Details of Poly CCX 400 IP Phone

  • Model: Poly CCX 400
  • Type: Corded IP phone with a color touch screen
  • Display: Color display with intuitive navigation (screen size may vary by region)
  • Connectivity: Ethernet ports for LAN and PC pass-through; supports PoE; optional power adapter available
  • Audio: Poly HD Voice with enhanced acoustic processing for clear, natural-sounding calls
  • Headset support: USB headset compatibility for hands-free operation
  • Mounting: Desktop stand included; wall‑mountable with compatible bracket
  • Protocol compatibility: SIP‑based communications for broad interoperability with many UC platforms
  • Security and updates: Enterprise‑grade security features and regular firmware updates to maintain performance and protection

how to install Poly CCX 400 IP Phone

Begin by choosing the best location for your CCX 400. If you’re using PoE, you can minimize cabling by powering the device through your network switch or PoE injector. If PoE isn’t available, connect the optional power adapter to a nearby power outlet and the device to your network with a standard Ethernet cable.

Step 1: Connect the Ethernet cable from your network outlet to the CCX 400’s LAN port. If you plan to pass through a PC, connect a second Ethernet cable from the device’s second port to the computer. Step 2: Power the phone with PoE or the included AC adapter. The device will boot and begin its initial setup.

Step 3: During first boot, follow the on‑screen prompts to configure the basic preferences, including language, time zone, and date. Step 4: Add your SIP account or cloud service credentials as provided by your IT administrator. You may need to enter server addresses, user IDs, and passwords. Step 5: Align the device with your calendar or contact directory if your deployment supports directory integration; this enables quick access to meetings and contact details from the main screen.

Step 6: Pair a USB headset if you prefer hands-free calls. Step 7: Attach the phone to a preferred desk location using the included stand, or switch to a wall‑mount bracket for a saved footprint in reception or meeting rooms. Step 8: Test a few calls to verify audio quality, call transfer, and conferencing features. If needed, adjust ringer volume, display settings, and any preferred accessibility options in the device’s settings menu. Finally, consider applying any firmware updates released by Poly through the admin portal to ensure you have the latest features and security enhancements.

For a smoother rollout, coordinate with your IT team to ensure SIP credentials, server addresses, and directory integrations are correctly configured before user onboarding. The CCX 400 is designed to integrate with a wide range of UC platforms, offering a familiar, dependable user experience with minimal setup time. If your environment includes centralized provisioning, consult your administrator for automatic device registration, saving time and reducing the chance of misconfiguration.

Frequently asked questions

  • What is the Poly CCX 400 IP Phone best for?

    The CCX 400 is an entry‑level business phone ideal for individual desks in small teams, reception areas, and shared workspaces. It provides essential telephony features, a color touchscreen for quick navigation, and reliable audio quality to support everyday communications.

  • Does the CCX 400 support PoE?

    Yes, the phone is designed to work with Power over Ethernet (PoE) to simplify installation by delivering power and network connectivity through a single cable. If PoE is not available, you can use an external power adapter.

  • Can I wall‑mount the CCX 400?

    Yes, the CCX 400 is designed for desktop use or wall mounting with the appropriate bracket, offering flexible placement for reception areas or conference rooms.

  • What kind of audio quality does it offer?

    The phone features Poly HD Voice and advanced acoustic processing to provide clear, natural sound, with noise reduction and echo cancellation designed for busy environments.

  • Is it compatible with major UC platforms?

    The CCX 400 uses SIP-based communications, enabling integration with a broad range of unified communications platforms. For specifics on certified platforms or Teams/Zoom integrations, check with your IT administrator or Poly’s current compatibility guide.

  • Does it support USB headsets?

    Yes, the CCX 400 includes a USB headset option for hands‑free calls, which can enhance comfort during long conversations or busy desk environments.


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