Poly CCX 400 IP Phone - Corded, Desktop or Wall Mountable

Meet the Poly CCX 400 IP Phone—a compact, cost-conscious solution crafted for today’s busy offices. This corded desk phone is built for everyday communication with a focus on simplicity and reliability. The CCX 400 delivers a straightforward interface that minimizes training time, enabling new users to pick up essential call features quickly. The color touch screen puts contacts, presence, and meetings within a single tap or swipe, so teams stay aligned without hopping between apps. Even as an entry-level device, the CCX 400 doesn’t compromise on audio quality. Poly HD Voice combined with Acoustic Clarity processing captures nuances in speech and reduces background noise, ensuring conversations feel natural and productive. Its design supports flexible deployment: place it neatly on a desk or mount it on a wall to free space where it’s most effective. The black chassis presents a professional look that fits seamlessly into any office environment and PBX ecosystem. The CCX 400 is ideal for reception lines, team huddles, or personal desk setups where dependable voice performance and ease of use matter most. When you choose this phone, you’re selecting a device built to grow with your organization—easy provisioning, straightforward configuration, and reliable performance for years of daily use.

• Easy-to-use color touch screen: A responsive interface that makes navigating contacts, meetings, and call controls fast and intuitive.
• Corded reliability: A sturdy desk phone designed for steady, high-quality voice calls throughout the workday.
• Desktop or wall-mountable design: Flexible mounting options to fit your workspace, whether you prefer a compact desktop setup or wall-mounted placement.
• Crystal-clear audio: Poly HD Voice and Acoustic Clarity deliver natural, intelligible conversations with reduced background noise.
• Designed for collaboration: Quick access to essential communication features, helping teams stay connected and productive.

Technical Details of Poly CCX 400 IP Phone

• Form factor: Corded desk phone with optional wall-mount capability for flexible placement
• Display: Color touch screen for easy navigation and quick access to features
• Audio: Poly HD Voice technology with Acoustic Clarity for clear, natural conversations
• Connectivity: IP-based communication with compatibility for standard VoIP deployments
• Power options: Power over Ethernet (PoE) support with traditional power adapter as an alternative

How to install Poly CCX 400 IP Phone

Setting up the CCX 400 is straightforward and designed to minimize downtime. Start by choosing your preferred placement: on a clean desk surface or mounted on the wall using the included hardware. Connect an Ethernet cable from the phone to your network; if your network provides Power over Ethernet (PoE), you can power the device through the same cable to simplify cabling. If PoE is not available, connect the optional power adapter to supply the required power. Power on the device and wait for the boot sequence; the color touch screen will guide you through initial setup steps. Use the on-screen prompts to configure basic settings, such as time zone, language, and network credentials, or rely on your unified communications (UC) platform’s provisioning method for automatic configuration. After provisioning, add contacts and calendars as needed, and perform a quick test call to verify audio quality and network performance. For ongoing administration, you can manage advanced settings through the on-device UI or your UC platform’s management portal, enabling firmware updates, feature toggles, and user permissions as your organization scales.

Frequently asked questions

• What is the Poly CCX 400 IP Phone? It is a corded IP desk phone designed for small to mid-sized teams, offering a color touch screen, easy navigation, and reliable call quality.
• Is the CCX 400 suitable for desktop and wall mounting? Yes. It supports a desktop setup and wall mounting with the included hardware to adapt to your space.
• Does the CCX 400 deliver high-quality audio? Yes. It features Poly HD Voice and Acoustic Clarity to provide clear, natural conversations.
• How do I connect the CCX 400 to my network? Connect an Ethernet cable to your network. The phone supports PoE for power where available; otherwise, use the included power adapter.
• Can I integrate contacts and meetings quickly? Yes. The color touch screen gives fast access to contacts and meetings, helping teams stay coordinated.