Poly CCX 500 IP Phone - Corded, Bluetooth, Black

Meet the Poly CCX 500 IP Phone, a thoughtfully designed business communications hub that brings clarity, ease of use, and flexible connectivity to every desk. Crafted for busy professionals, this corded IP phone combines an intuitive, one-touch user experience with enterprise-grade audio quality, ensuring you stay focused on your conversations and collaborations. With Bluetooth support, a modern color UI, and seamless compatibility with popular UC platforms, the CCX 500 is built to streamline daily tasks, reduce call friction, and help teams stay productive in both office and hybrid environments.

• One-touch access to contacts and meetings — streamline your workflow with a simple, intuitive interface that puts frequently used contacts and meetings at your fingertips, so you can answer, join, or transfer with minimal taps.
• Crystal-clear audio and Acoustic Clarity — Poly’s renowned audio expertise ensures natural voice, reduced background noise, and comfortable long-call experiences for you and the people you speak with, even in busy workspaces.
• Bluetooth and corded versatility — pair wireless headsets or mobile devices via Bluetooth for flexible, hands-free calling, while maintaining reliable corded performance when you need it most.
• Intuitive color touchscreen and user-centric design — a modern, responsive display and simple navigation help users find features quickly, reducing training time and boosting user adoption across teams.
• Enterprise readiness and UC compatibility — designed to work with leading unified communications platforms, this phone integrates smoothly into existing ecosystems, provisioning processes, and IT policies.

Technical Details of Poly CCX 500 IP Phone

• Note: Specifications are not provided in the current data set.

how to install Poly CCX 500 IP Phone

• Unbox the Poly CCX 500 and place it on a clean desk or mount it on a suitable stand to keep the screen at comfortable viewing height.
• Connect the device to your network using an Ethernet cable for reliable, wired connectivity. If your environment supports Power over Ethernet (PoE), you can power the phone directly from the network switch to simplify cabling.
• Power on the phone and follow the on-screen setup wizard. This will guide you through essential steps such as date/time, language, SIP account configuration, and UC platform provisioning.
• Pair a Bluetooth headset or mobile device (if desired) by opening the Bluetooth settings from the on-screen menu, putting the headset in pairing mode, and selecting it from the discovered devices list. Confirm the pairing to enable hands-free calling and wireless audio.
• Test a call to verify audio performance, adjust the volume, ringer settings, and speakerphone preferences. If your IT administrator uses centralized provisioning, apply the appropriate configuration file or profile to ensure consistent settings across all devices in your environment.

Frequently asked questions

• What is the Poly CCX 500? A professional IP desk phone designed for business use, featuring a corded form factor with Bluetooth for wireless peripherals, a color touchscreen, and strong audio performance for everyday communications.
• Does the CCX 500 support Bluetooth? Yes. It supports Bluetooth connectivity to pair wireless headsets and other Bluetooth-enabled devices for flexible, hands-free calling.
• Which UC platforms does it work with? The CCX 500 is built to integrate with major UC platforms and SIP-based environments. It is designed for straightforward provisioning and compatibility with common enterprise communications ecosystems.
• How is power supplied? The device can be powered via Power over Ethernet (PoE) for a clean, single-cable setup. If PoE isn’t available, an external power adapter may be used according to the model and environment.
• Is this phone suitable for a hybrid or office-only environment? It excels in both setups. Its intuitive interface and reliable audio make it ideal for in-office teams, while Bluetooth and flexible provisioning support help it adapt to hybrid work models.