Poly CCX 505 IP Phone - Corded, Wi‑Fi & Bluetooth, Desktop or Wall Mount

The Poly CCX 505 IP Phone is a cutting-edge business phone designed to make every call clearer and every meeting more productive. Part of the renowned CCX 500 series, this device blends intuitive, one-touch access to contacts, calendars, and meetings with robust audio quality and flexible connectivity. Whether you’re at a desk or in a shared workspace, the CCX 505 is built to streamline communications, simplify admin, and help teams collaborate more efficiently in today’s hybrid environments.

At a glance, you’ll notice how easy it is to get work done. The CCX 505 offers seamless access to frequently used contacts, meeting invites, and collaboration tools, so users can jump straight into conversations without navigating complex menus. It’s engineered for fast adoption across teams, with a straightforward interface that reduces the learning curve and accelerates productivity from day one. The phone’s compact, professional design fits neatly on a desk or can be mounted on a wall, giving you the flexibility to optimize space in any office layout.

Audio quality is at the heart of every Poly phone, and the CCX 505 is no exception. Expect clear, natural-sounding conversations with Poly’s trusted audio technology, designed to minimize background noise and deliver crisp, full-range voice. The device supports hands-free operation and delivers reliable performance in busy call environments. From customer support lines to internal collaboration chats, this phone is built to ensure every word is heard with fidelity, reducing miscommunication and improving call outcomes.

Connectivity is where the CCX 505 truly shines. It comes equipped with built-in Wi‑Fi and Bluetooth, providing versatile options for device pairing and network access. In addition to wireless capabilities, it supports traditional wired networks for stable, enterprise-grade performance. This flexibility makes it an excellent choice for modern offices that require both wired reliability and wireless convenience, whether you’re setting up in a conference room, a private office, or a shared workstation. The phone is designed to integrate smoothly with your existing SIP infrastructure and enterprise communications platform, enabling effortless provisioning and ongoing management.

Design and placement are thoughtfully considered to support everyday use. The CCX 505 is desktop-friendly with a compact footprint, while also offering wall-mount compatibility for spaces that demand a clean, uncluttered look. The ergonomic handset, intuitive keypad, and accessible soft keys are all designed to minimize fatigue during long call sessions, making it comfortable for agents, receptionists, and knowledge workers who rely on long hours of communication. For IT managers, the device supports centralized management and simple rollout across teams, helping you maintain consistency and control across your entire fleet of Poly endpoints.

Durability, security, and manageability are integral to the CCX 505. The phone is built to stand up to daily use in busy office environments, with enterprise-grade security features and robust provisioning options. It’s designed to keep communications protected with standard security protocols and supports centralized configuration to simplify updates and fleet-wide deployments. Whether you’re scaling up a small team or equipping a larger office, the CCX 505 is engineered to support secure, scalable, and reliable communications in a modern workplace.

• One-touch access to contacts, meetings, and collaboration tools for rapid, effective communication and faster to-work workflows.
• Exceptional audio quality with clear, natural voice performance and hands-free operation to improve call clarity in busy environments.
• Flexible connectivity with built-in Wi‑Fi and Bluetooth, plus wired network compatibility to adapt to any office layout.
• Desktop and wall-mountable design for versatile placement, enabling tidy workspaces and future-ready room setups.
• Secure provisioning and scalable management to support IT teams in deploying, monitoring, and updating fleets of Poly devices with ease.

Technical Details of Poly CCX 505 IP Phone

• Specifications available via official product page (UPC/SKU lookup required on ec.synnex.com).

How to install Poly CCX 505 IP Phone

Installing the CCX 505 is straightforward and designed to minimize downtime during rollout. Start by choosing the best placement for your space—either on a stable desk surface or on the wall using the appropriate mounting option. Ensure the device is within reach of power and network connections, and consider where most users will access the handset for optimum ergonomics and call efficiency.

Connect to the network first. If you’re using a wired setup, attach an Ethernet cable to the device’s network port and secure it to a switch or router. For wireless deployments, enable the built-in Wi‑Fi and follow the on-screen prompts to join your secure office network. The CCX 505 is designed to support enterprise-grade connectivity, so you can expect stable call quality and reliable performance in both wired and wireless configurations.

Power options vary by environment. Depending on your infrastructure, you may supply power through a compatible Power over Ethernet (PoE) switch or use an individual power adapter if PoE is unavailable. If you plan to take advantage of Bluetooth accessories or headsets, pair them during initial setup to ensure seamless audio routing and device interoperability.

Provisioning and management are simplified with Poly’s administrative tools. Use Poly Lens or your standard SIP server/provisioning platform to configure extension numbers, speed dials, directory access, and system preferences. Centralized management enables easy monitoring, firmware updates, and policy enforcement across multiple CCX 505 devices, reducing administrative overhead and ensuring consistent performance across the organization.

Once configured, test basic call functionality to confirm routing, audio, and any integrated features you rely on, such as calendar integration, presence status, or contact search. Save the settings and perform a final check on both desk and wall-mounted configurations to ensure comfortable accessibility for all users. With proper setup, the CCX 505 becomes a reliable hub for daily communications, enabling teams to collaborate more effectively and keep business momentum moving forward.

Frequently asked questions

Q: What type of connectivity does the CCX 505 support?

A: The CCX 505 supports both wireless and wired connectivity, including built-in Wi‑Fi and Bluetooth, with traditional Ethernet options for stable office networks. It’s designed to work with standard SIP deployments and Poly’s management ecosystem for easy provisioning and ongoing administration.

Q: Is the CCX 505 suitable for wall-mounting?

A: Yes. The CCX 505 is designed for both desktop use and wall mounting, giving you flexibility to optimize space and create clean, professional workstations or meeting rooms.

Q: Does this phone deliver high-quality audio?

A: Absolutely. Poly is known for its audio expertise, and the CCX 505 provides clear, natural-sounding voice with features that minimize background noise for more productive conversations, even in open-office environments.

Q: Can I manage multiple CCX 505 devices centrally?

A: Yes. The CCX 505 supports centralized management through Poly Lens or compatible SIP-based provisioning systems, enabling scalable deployment, consistent settings, and streamlined firmware updates across a fleet of devices.

Q: What kind of security features does the CCX 505 offer?

A: The CCX 505 includes enterprise-grade security options such as secure provisioning, encryption for call signaling and media, and support for standard TLS/SRTP protocols, helping protect sensitive communications and corporate data.