Poly CCX 505 IP Phone - Corded, Corded/Cordless, Wi-Fi, Desktop - Black

Meet the Poly CCX 505 IP Phone, a premium desktop communications device built for today’s collaborative, fast-paced workplaces. Part of the CCX 500 Series, this corded IP phone blends a simple, intuitive interface with enterprise-grade audio and flexible connectivity. It’s designed to help teams get right to work, offering one-touch access to contacts and meetings, superior audio clarity, and the versatility to adapt to both wired and wireless environments. Whether you’re in a professional office, a busy reception, or a home workspace, the CCX 505 delivers reliable performance, easy provisioning, and a user-friendly experience that reduces training time and boosts productivity.

• One-touch Access and Intuitive UI: The CCX 505 places essential features at your fingertips—direct access to your corporate directory, rapid dialing, and instant entry to scheduled meetings. The 5-inch color touchscreen is bright, responsive, and easy to read, even in bustling environments. With customizable soft keys and a straightforward layout, users can navigate, locate contacts, and join calls in seconds, minimizing downtime and keeping teams aligned.
• Premium Audio for Clear Conversations: Poly’s audio expertise shines through on the CCX 505 with wideband HD voice and full-duplex speakerphone. The device incorporates noise reduction and acoustic echo cancellation to ensure crisp, natural sound whether you’re in a busy open office, a call center, or a quiet corner desk. Clear audio reduces fatigue during long days of collaboration, while consistent microphone performance makes conference calls more productive and less frustrating.
• Flexible Connectivity for Modern Workstyles: This model supports corded operation with the option for cordless expansion through compatible accessories, plus robust network options. Built-in Wi-Fi enables flexible wireless deployments, while Ethernet ensures reliable wired connectivity. The CCX 505 works with USB headsets and Bluetooth devices, giving you multiple headset choices and hands-free options. Power can be delivered via PoE or a conventional AC adapter, allowing deployment on crowded desks, shared spaces, or home offices without compromising performance.
• Enterprise-Grade Security and Compatibility: Designed for business environments, the CCX 505 integrates with major UC platforms using open SIP standards and secure signaling. Expect TLS and SRTP for call security, remote provisioning capabilities for IT teams, and reliable firmware updates to maintain security and feature parity. The phone’s resilient construction and centralized administration support make it a dependable choice for fleets and multi-site deployments.
• Productivity-Enhancing Features: Beyond basic calling, the CCX 505 functions as a collaborative hub. Presence indicators keep you informed about colleagues’ availability, while call transfer, conferencing, and call forwarding streamline workflow. Calendar integration, call history, and programmable shortcuts help teams stay coordinated and responsive. Optional call recording support—where available on your UC platform—helps with compliance, training, and quality assurance, ensuring you capture important conversations when needed.

Technical Details of Poly CCX 505 IP Phone

• Model: Poly CCX 505
• Form factor: Corded IP desk phone with optional cordless expansion
• Display: 5-inch color touchscreen
• Connectivity: Wi-Fi (built-in) and Ethernet; Bluetooth support; USB port(s)
• Power: Power over Ethernet (PoE) or 5V DC adapter
• Audio: HD voice, full-duplex speakerphone, noise reduction, acoustic echo cancellation
• Security: SIP-based with TLS/SRTP, enterprise-grade security and provisioning
• Headset support: USB headset compatibility and traditional headset options
• Compatibility: Open SIP and major UC platforms; scalable for small teams to larger fleets

how to install Poly CCX 505 IP Phone

• Place the CCX 505 on a stable desk surface and connect to your network. For a wired setup, plug an Ethernet cable into the RJ-45 port. For a wireless setup, use the built-in Wi‑Fi configuration wizard to join your network.
• Power the device via Power over Ethernet from a compatible switch or with the included AC adapter. Allow the phone to boot and reach the provisioning server or your IT administrator’s setup location.
• Configure network and account settings. Enter your SIP server address, authentication credentials, and any required domain or provisioning URL as provided by your administrator. The on-screen prompts guide you through the essential steps and help ensure a secure, reliable connection.
• Connect accessories and peripherals. Attach a USB headset or pair a Bluetooth headset for hands-free calls. If you’re using a cordless expansion accessory, follow the provided pairing steps to integrate it with the CCX 505.
• Personalize settings and test. Set language, date/time, ringtones, speed dials, and directory preferences. Run a quick test call to verify audio quality, microphone sensitivity, and network performance before you begin daily use.

Frequently asked questions

• Is the Poly CCX 505 Wi-Fi-enabled? Yes. The CCX 505 includes built-in Wi‑Fi in addition to wired Ethernet for flexible, desk-friendly deployments.
• Does it support cordless accessories? The CCX 505 is designed to work with compatible cordless expansion accessories to add mobility where needed.
• What UC platforms does it support? The CCX 505 uses SIP and is designed for interoperability with major UC platforms; check Poly’s compatibility guide for your specific system.
• What is the display size? The device features a 5-inch color touchscreen for intuitive navigation and fast access to contacts and meetings.
• Can I use USB headsets with this phone? Yes. The CCX 505 supports USB headset connectivity for improved audio quality and privacy.