Poly CCX EM60 Expansion Module TAA

PolySKU: 9042378

Price:
Sale price$299.59

Description

Introducing the Poly CCX EM60 Expansion Module TAA, a purpose-built accessory engineered to elevate the performance and scalability of Poly CCX IP desk phones. This expansion module unlocks additional line appearances, enhanced call-handling capacity, and flexible provisioning for growing teams, while delivering the reliability and security you expect from Poly. TAA compliance makes it an ideal choice for government and public sector procurement, ensuring seamless sourcing through approved channels without compromising on quality or compatibility. The EM60 is designed to integrate smoothly into existing CCX configurations, empowering organizations to scale their unified communications with confidence and precision.

  • Boost scalable capacity for CCX systems: The EM60 expansion module increases the number of line appearances and features available to each CCX endpoint, helping teams manage high-volume calls with ease. It delivers a streamlined, intuitive experience for agents, operators, and supervisors, enabling faster call routing and more productive conversations. With the EM60 connected to a supported Poly CCX phone, administrators can allocate additional lines and features strategically, reducing queue times and improving first-call resolution rates. This expansion is ideal for departments that experience seasonal spikes, large-volume support desks, or multi-department contact centers that require flexible extension management without replacing core hardware.
  • Seamless integration for enterprise-grade reliability: Designed to work in tandem with Poly CCX desk phones, the EM60 integrates through standard interfaces, preserving voice quality and signaling compatibility. The module adheres to Poly’s engineering standards for interoperability, ensuring secure boot processes, consistent firmware updates, and stable performance under heavy usage. Users benefit from a cohesive ecosystem where the expansion module shares configuration profiles, policy controls, and provisioning methods with the base CCX devices, resulting in a unified management experience for IT teams and administrators.
  • Public sector ready with TAA compliance: The EM60’s TAA compliance makes it an attractive option for government procurement, educational institutions, and other organizations with strict sourcing requirements. This means the module meets the Trade Agreements Act standards, enabling eligible purchases via federal, state, and local contracts. By choosing a TAA-compliant expansion module, buyers can ensure compatibility with their established supply chains, maintain compliance during audits, and support sustainable procurement programs without sacrificing performance or features. The EM60 thus becomes a practical addition to any CCX-based solution that targets public sector deployments, allowing agencies to scale networking capabilities confidently.
  • Robust construction and long-term durability: The EM60 is built to endure typical office environments, with materials and engineering that withstand daily handling in busy workspaces. The expansion module is compact, designed to fit seamlessly into standard CCX configurations, and engineered to minimize heat generation while maintaining reliable operation over time. Its solid connectors, secure mounting, and minimal cable footprint help keep desks tidy, reduce wear in high-use areas, and simplify maintenance. The reliability of Poly hardware translates to fewer breakages, lower maintenance costs, and a better total cost of ownership for organizations that rely on consistent communication performance.
  • Flexible deployment and easy management for IT teams: The EM60 supports straightforward deployment with Poly’s provisioning workflows, enabling IT departments to push firmware, configure line settings, and apply policies across devices from a central console. Administrators can design scalable configurations that align with organizational structure, department needs, and regional compliance requirements. The expansion module is designed for quick replacement or relocation when office layouts change, providing administrators with a versatile asset for evolving contact centers and hybrid work environments. By reducing manual configuration time and enabling centralized control, the EM60 helps organizations accelerate projects, minimize downtime, and maximize the return on their Poly CCX investment.

Technical Details of Poly CCX EM60 Expansion Module TAA

  • Compatibility: Poly CCX IP desk phones and supported CCX platforms
  • Expansion: EM60 module for additional lines and feature capacity
  • Compliance: TAA-compliant for government procurement
  • Form factor: Compact expansion module designed to integrate with CCX devices
  • Warranty and support: Includes Poly’s standard hardware warranty and service options

how to install Poly CCX EM60 Expansion Module

Installing the Poly CCX EM60 Expansion Module is straightforward and designed for quick deployment in busy office environments. Before you begin, ensure you have a compatible Poly CCX desk phone and access to the device’s management interface. Power down the CCX unit if required by your configuration to minimize the risk of hardware conflicts during the installation. Connect the EM60 expansion module to the designated port on the CCX phone using the included cable, ensuring the connectors are firmly seated to prevent intermittent contact. Once connected, power on the CCX device and allow the system to boot. The provisioning process will typically detect the new expansion module and prompt you to apply the appropriate configuration profile for line appearances and features. If your organization uses centralized provisioning, batch-apply the correct settings to ensure consistency across all devices. Finally, verify the deployment by placing a test call and confirming the additional lines and features are accessible from the CCX interface. For ongoing management, monitor expansion module status via the CCX management console, review firmware compatibility during updates, and adjust provisioning rules as your team structure evolves. If you are integrating this module into a larger UC deployment, coordinate with your network team to ensure QoS settings and VLAN tagging policies remain aligned with your existing infrastructure, so voice quality and reliability are preserved across the network.

Frequently asked questions

  • Q: What is the Poly CCX EM60 Expansion Module TAA, and what does it do?

    A: The Poly CCX EM60 Expansion Module is an add-on designed to expand the capabilities of Poly CCX IP desk phones, providing additional line appearances and enhanced call-handling capacity while maintaining compatibility with CCX firmware and management tools. It is TAA compliant for government procurement.

  • Q: Is the EM60 compatible with all Poly CCX models?

    A: The EM60 is designed to work with supported Poly CCX models that support expansion modules; always verify compatibility with your specific CCX version and policy requirements before purchase.

  • Q: What does TAA compliance mean for procurement?

    A: TAA compliance means the product meets the Trade Agreements Act requirements, making it eligible for purchase by U.S. government agencies and other entities under federal procurement rules.

  • Q: How do I install the EM60 expansion module?

    A: The EM60 is installed by connecting it to the CCX desk phone’s expansion port and provisioning it through the device management console, adhering to Poly’s setup guides and firmware compatibility.

  • Q: Can I mix and match expansion modules with different CCX units?

    A: Yes, to a degree—expansion modules are designed to work with compatible CCX units within the same ecosystem and firmware family, but always confirm compatibility with your exact model and deployment needs.


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