Poly Edge B20 IP Phone - Corded - Corded - Desktop, Wall Mountable - Black

Introducing the Poly Edge B20 IP Phone, a versatile and robust communication solution designed for today's modern workspace. This corded desktop phone not only provides exceptional audio quality but also integrates seamlessly into any environment, whether mounted on a wall or placed on a desk. With its sleek black design, user-friendly features, and smart cloud management capabilities, the Poly Edge B20 is perfect for any business looking to enhance their communication systems.

• Crisp Audio Quality: Experience every nuance of your conversations with Poly HD voice technology and Poly Acoustic Fence, which minimizes background noise and ensures business-grade audio clarity.
• Intuitive User Interface: The Poly Edge B20 features illuminated keys that indicate the current status of your calls, whether you're on mute, using the speakerphone, or connected through a headset. This design ensures you can communicate with confidence.
• Seamless Cloud Management: Utilizing Poly's cloud management software, IT administrators can easily monitor and maintain the Poly Edge B20 devices through PDMS-SP and Poly Lens software, ensuring your communication tools are always optimized and secure.
• Enhanced Connectivity: With support for two lines displayed and up to eight line key assignments, this phone adapts to your calling needs. The simplified setup includes a two-port Ethernet switch with Power over Ethernet (POE), making connectivity a breeze.
• Hands-Free Operation: Increase productivity with the integrated hands-free speakerphone, featuring proven acoustic echo cancellation and background noise suppression technologies, allowing for clear voice communication without the hassle of a handset.

Technical Details of the Poly Edge B20 IP Phone

• Type: Corded IP Phone
• Mounting Options: Desktop and Wall Mountable
• Audio Technology: Poly HD Voice, Acoustic Fence
• Network: Two-port Ethernet switch (10/100 Base-TX)
• Headset Compatibility: RJ9 and 3.5 mm ports
• Provisioning: Zero-touch provisioning for easy setup
• Dimensions: Compact design suitable for any workspace

How to Install the Poly Edge B20 IP Phone

1. Unbox your Poly Edge B20 IP Phone and ensure you have all components, including the phone, desk stand, and wall mount hardware.
2. If mounting on a wall, use the included wall mount hardware to securely attach the phone to your desired location.
3. For desk usage, attach the 2-position desk stand to the back of the phone for optimal positioning.
4. Connect the phone to your network using the Ethernet ports, making sure to utilize Power over Ethernet (POE) to power the device.
5. Allow the phone to initialize, and it will automatically configure itself via zero-touch provisioning.

Frequently Asked Questions

1. Is the Poly Edge B20 compatible with third-party headsets?

Yes, the Poly Edge B20 IP Phone supports both RJ9 and 3.5 mm headset connectors, making it compatible with a variety of third-party headsets.

2. Can I customize the line keys on the Poly Edge B20?

Absolutely! The Poly Edge B20 supports up to eight line key assignments, allowing you to customize the phone to suit your specific calling needs.

3. How do I manage the Poly Edge B20 devices remotely?

You can use the Poly cloud management software, specifically PDMS-SP and Poly Lens, to monitor, manage, and maintain your devices securely from the cloud.

4. Will the phone work without Power over Ethernet?

While Power over Ethernet (POE) is recommended for optimal performance, the Poly Edge B20 can function with an external power adapter if necessary.

5. Is it easy to switch between the speakerphone and handset mode?

Yes, switching between hands-free speakerphone and handset mode is seamless and can be done easily with the illuminated keys on the phone.