Poly Edge E220 IP Phone - Corded, Bluetooth-Enabled Desktop and Wall-Mountable

The Poly Edge E220 IP Phone is engineered for professional environments where clarity, reliability, and ease of use matter most. This corded/cordless hybrid desk phone combines a sleek, modern design with robust features to help teams stay focused and productive throughout the workday. With Poly’s renowned noise reduction technology, you’ll experience clearer calls in busy reception areas, crowded open offices, and shared workspaces.

• Professional-grade audio and noise reduction — Enjoy crystal-clear conversations with Poly’s advanced audio technology and dedicated noise reduction. This helps you stay audible and heard, even in bustling environments where background chatter and office equipment can degrade call quality. The E220 is designed to deliver consistent voice clarity for both speakerphone and handset use, so every participant sounds natural and professional.
• Flexible connectivity for desktop and cordless freedom — Use it as a reliable corded desk phone, then pair a Bluetooth headset or other Bluetooth-enabled devices for wireless convenience. The integrated Bluetooth module enables hands-free conversations, while USB support expands compatibility with peripherals or headsets. This flexibility helps you customize your setup to fit your workflow without sacrificing performance.
• Intuitive, enterprise-grade interface — A contemporary, easy-to-navigate interface keeps essential functions at your fingertips. Quick-access menus, contextual prompts, and a clear display simplify everyday tasks such as calling, transferring, conferencing, and managing contacts. The user experience is designed to reduce training time and accelerate adoption across the organization.
• Rugged design with versatile mounting options — The E220 is built to endure busy office environments and accommodate evolving layouts. Desktop use is complemented by an efficient wall-mount option, freeing up valuable desk space or enhancing reception-area ergonomics. The phone’s footprint and styling merge seamlessly with modern office décor while providing sturdy performance.
• Ready for business-critical features and future-proof provisioning — With support for SIP-based IP telephony and compatibility with major UC platforms, the Edge E220 fits into existing communications ecosystems. Features like call hold, transfer, conferencing, and secure provisioning keep teams aligned and responsive. Regular updates and scalable options help your investment stay relevant as your organization grows.

Technical Details of Poly Edge E220 IP Phone

• Device type: IP desktop phone designed for business use with corded operation and optional Bluetooth headset pairing.
• Connectivity: Ethernet for data and power (PoE capable) with Bluetooth for wireless accessories and USB for peripherals.
• Display and audio: Color display with an intuitive interface; high-definition audio for clear conversations on handset or speakerphone.
• Power options: Power over Ethernet (PoE) supported by compatible switches, plus traditional power supply as an alternative where PoE isn’t available.
• Mounting options: Desktop stand or secure wall-mount installation to fit various workspace configurations.
• Security and compatibility: SIP-based IP telephony with enterprise-grade security features and compatibility with common UC platforms for seamless integration.
• Headset and peripherals: Bluetooth headset support and USB connectivity enable flexible audio setups and easy headset upgrades.
• Primary use: Ideal for front-desk reception, executive offices, and shared workspaces where dependable call quality and easy provisioning are essential.

how to install Poly Edge E220 IP Phone

• Unbox and verify: Remove the Edge E220 from its packaging and confirm all included accessories. Check for the handset, base unit, stand or wall-mount bracket, Ethernet cable, power supply (if PoE is not used), and quick-start guide.
• Connect to network: Plug the Ethernet cable into the network port. If your network supports PoE, connect the other end to a PoE-enabled switch to provide both data and power. If PoE is not available, connect the optional power adapter to supply power to the device.
• Enable Bluetooth and peripherals: If you plan to use a Bluetooth headset or Bluetooth modules, turn on Bluetooth on the phone and pair your device following the on-screen prompts. Connect any USB peripherals as needed for enhanced audio or productivity.
• Mounting and placement: Place the phone on the desk using the provided stand, or detach the stand and mount the unit on the wall using the included bracket. Ensure the device is at a comfortable viewing angle and within easy reach of the user.
• Provisioning and setup: Power on the phone and follow the on-screen setup wizard or use the web-based provisioning method specified by your IT department. Configure SIP settings, network preferences, speed dials, line keys, and any required security credentials to connect to your IP PBX or UC system.

Frequently asked questions

• Q: Is the Poly Edge E220 suitable for a busy reception area?
  A: Yes. Its noise-reduction capabilities, clear audio, and flexible mounting options make it well-suited for reception desks and high-traffic zones where reliable call quality is essential.
• Q: Can I use Bluetooth headsets with the Edge E220?
  A: Absolutely. The built-in Bluetooth support enables pairing with compatible wireless headsets, allowing hands-free operation for more natural conversations.
• Q: Does this phone work with my existing IP telephony system?
  A: The Edge E220 is SIP-based and designed for compatibility with major UC platforms and IP PBXs. Your IT team can verify interoperability and provisioning requirements for your environment.
• Q: Can the Edge E220 be wall-mounted?
  A: Yes. The unit supports desktop usage or wall mounting, giving you flexibility to optimize space and alignment with your workspace layout.
• Q: Is PoE required for operation?
  A: PoE is recommended for power and data delivery, but a compatible power adapter can be used if PoE is unavailable in your network setup.