Poly Elite On-Site - Extended Service - 3 Year - Service

Introducing the Poly Elite On-Site Extended Service - 3 Year Service, the ultimate solution for ensuring that your Poly equipment operates at peak performance with minimal downtime. This comprehensive support service is designed to provide fast, reliable technical assistance to suit your business needs. With its valuable features and benefits, the Poly Elite On-Site service guarantees that you'll receive the help you need when you need it most, allowing you to focus on your core business activities.

• Reliable Technical Support: The Poly Elite On-Site Extended Service offers robust technical support to resolve all your technical issues. Whether it's hardware or software-related, our team is just a call away, ready to assist you.
• Email Support Service: Enjoy peace of mind with our dedicated email support service. This feature enables you to report any mishaps or issues directly, ensuring that you have the assistance you need to navigate technical challenges efficiently.
• On-Site Support: With our on-site support, you can limit any downtime to the absolute minimum. Our technicians will come to your location, providing hands-on support that resolves issues quickly and effectively, allowing your operations to continue smoothly.
• Next Business Day Advance Hardware Replacement: Our service includes a Next Business Day advance hardware replacement feature, ensuring that you receive timely responses to hardware failures. This guarantees minimal interruption to your work with increased dependability.
• Extended 3-Year Service Duration: The 3-Year service duration ensures maximum dependability and accurate results. This extended coverage allows you to budget your IT expenses while receiving ongoing support for your Poly equipment.

Technical Details of the Product

• Service Type: On-Site Support
• Service Duration: 3 Years
• Response Time: Next Business Day for hardware replacement
• Email Support: Available for all technical issues
• Support Coverage: Comprehensive coverage for all Poly equipment

How to Install

Installing your Poly Elite On-Site Extended Service is simple and straightforward. Follow these easy steps:

1. Purchase the Service: Begin by purchasing the Poly Elite On-Site Extended Service from your authorized Poly distributor.
2. Receive Confirmation: After purchase, you'll receive a confirmation email with details about your service activation.
3. Activate Your Service: Follow the instructions in the confirmation email to activate your service online.
4. Contact Support: If you encounter any issues during the activation process, contact our support team via email for immediate assistance.
5. Enjoy Your Service: Once activated, rest assured that you'll receive the support you need for the duration of your service.

Frequently Asked Questions

• What is included in the Poly Elite On-Site Extended Service?
  The service includes on-site technical support, email support, and Next Business Day advance hardware replacement for three years.
• How quickly can I expect support?
  Our Next Business Day service guarantees that you'll receive hardware replacements promptly, minimizing any disruption to your business.
• Is there a limit to the number of times I can use the service?
  No, there is no limit to the number of times you can request support during the service duration, as long as the issues are related to your Poly equipment.
• Can I transfer my service to another location?
  Yes, if your business moves locations, you may transfer your service to the new site. Contact our support team for assistance with the transfer process.
• What happens at the end of the 3-year service period?
  At the end of your service period, you will have the option to renew or upgrade your service plan for continued support.