Poly EncorePro 710D Monoaural Digital Headset with Quick Disconnect (TAA)

Meet the Poly EncorePro 710D—a premium monoaural digital headset designed for professional environments where clear voice transmission, comfort, and reliable everyday use matter most. This TAA-compliant headset is built for busy contact centers, customer service desks, and executive workspaces that demand dependable audio quality and durable performance. The EncorePro 710D couples advanced digital sound processing with a lightweight, comfortable design and a versatile Quick Disconnect connection, making it easy to switch between devices and setups with minimal downtime.

• Crystal-clear digital audio with comprehensive voice clarity: The EncorePro 710D delivers high-fidelity voice transmission for smoother calls, conferencing, and collaboration. Its digital architecture enhances speech intelligibility while reducing background noise so teammates hear you clearly—even in bustling office environments.
• Monoaural comfort with all-day wearability: Designed for single-ear listening, this headset lets you stay aware of your surroundings while focusing on calls. A lightweight frame, cushioned headband, and soft leatherette ear cushions ensure long sessions stay comfortable, reducing fatigue during back-to-back meetings.
• Quick Disconnect for flexible, scalable workflows: The Quick Disconnect (QD) connection lets you detach and swap cables quickly, enabling seamless transitions between desk phones, USB-enabled computers, or mobile devices. This flexibility makes it ideal for mixed environments, telephony setups, and phased deployment plans.
• Noise-reducing microphone with adaptive digital processing: The noise-canceling microphone is mounted on a flexible boom for precise mic positioning. Built-in digital signal processing helps suppress background noise and optimize voice pickup, so your messages come through loud and clear, even in noisy offices.
• Enterprise-ready, government-approved (TAA compliant): The EncorePro 710D is designed to meet the needs of large organizations and government procurement. Its TAA compliance ensures eligibility for a wide range of purchase programs while maintaining professional-grade performance across departments.

The EncorePro 710D is more than a headset—it's a complete communications solution built for quality, consistency, and efficiency. Whether you’re conducting customer support, leading webinar sessions, or collaborating with teammates across time zones, this headset helps you sound your best while keeping you comfortable throughout long workdays. The Monoaural design minimizes fatigue and preserves awareness of your surroundings, making it a practical choice for offices that require focus plus situational awareness.

The device is optimized for compatibility with a wide array of communication platforms and software. It works smoothly with popular softphones and UC platforms, including Microsoft Teams, Zoom, Skype for Business, Cisco, Avaya, and other UC clients. With plug-and-play USB connectivity and a robust Quick Disconnect interface, deploying EncorePro 710D across an organization becomes straightforward and scalable. IT teams appreciate the streamlined configuration, while end users enjoy reliable audio performance without complicated setup steps.

Comfort and durability are at the core of the EncorePro 710D. The headset’s durable modular construction is designed to withstand daily wear-and-tear in busy environments. The single-ear design reduces heat buildup around the ear and helps maintain comfort through long shifts. The adjustable headband and rotating ear cushion support ensure a secure, personalized fit for a wide range of head sizes. You can wear it comfortably for hours, continue to hear incoming calls clearly, and maintain focus on important conversations without the burden of heavy equipment.

Audio performance is enhanced by a combination of features that contribute to natural, intelligible conversations. The microphone is mounted on a flexible boom, allowing you to position it precisely near your mouth for optimal pickup. The digital processing behind the headset reduces echo and background noise, delivering a consistent, balanced sound profile. This contributes to fewer miscommunications and more effective collaboration, especially in contact-center settings where every word matters.

For organizations prioritizing flexible device ecosystems, the EncorePro 710D’s Quick Disconnect capability is a standout feature. The QD connection enables users to switch between devices quickly—whether moving from a USB-connected PC to a desk phone base or to a compatible mobile adapter. This enables smoother multi-device workflows, better off-site coverage, and faster agent onboarding. The ability to use a single headset across multiple devices reduces equipment sprawl and simplifies fleet management for IT teams.

In addition to raw performance, the EncorePro 710D emphasizes enterprise-grade reliability. The headset is built to withstand daily usage in busy offices with a robust cordage, secure connectors, and components designed for durability. The wearer benefits from a device that stays comfortable under long wear and remains dependable across shifts, calls, and conferences. The TAA compliance also signals its suitability for government procurement programs, promoting easy, compliant deployment in public-sector environments.

When you pair the EncorePro 710D with the right computer or telephony device, you unlock a consistent, professional audio experience. The headset is designed to integrate into a broad array of call center and office ecosystems, without the need for extensive software installation or complex configuration. This makes it a practical choice for teams adopting new UC platforms or expanding existing deployments. In essence, Poly’s EncorePro 710D delivers a balanced combination of clear audio, comfortable wear, flexible wiring, and proven reliability for demanding business contexts.

Technical Details of Poly EncorePro 710D

• Type: Monoaural digital headset
• Connectivity: Quick Disconnect compatible with USB digital interface
• Microphone: Noise-canceling, adjustable boom
• Wearing style: Monoaural single-ear design with adjustable headband
• Audio: Digital signal processing for enhanced voice clarity and noise suppression
• Compatibility: Works with Windows, macOS, and common UC platforms (Teams, Zoom, Cisco, Avaya)
• Compliance: TAA-compliant for government procurement
• Durability: Enterprise-grade build designed for frequent use in office environments
• Comfort: Lightweight frame, cushioned ear pad, and ergonomic design for long calls

How to Install Poly EncorePro 710D

• Unpack the EncorePro 710D and identify the Quick Disconnect cable and the USB digital interface cable included in your package.
• Connect the USB end of the headset to a free USB port on your computer. If your setup requires a USB adapter or dongle, attach it according to the provided instructions.
• Attach the Quick Disconnect cable to the headset if it is not already connected. Then connect the other end of the Quick Disconnect to the appropriate device interface (desk phone, USB adapter, or mobile device, depending on your work setup).
• Put on the headset and adjust the headband to fit comfortably. Position the microphone so that it sits approximately one to two centimeters from your mouth for optimal pickup.
• Configure your computer’s audio settings to set the Poly EncorePro 710D as the default headset or default communication device. Open your softphone or UC client and select the device as the audio input/output. If you encounter any issues, run a quick test call to verify microphone pickup and speaker playback, then adjust volume levels as needed.
• Test the microphone and speaker balance during a sample call. If you use a desk phone, verify the Quick Disconnect cable is correctly seated and that the telephony system recognizes the headset. For multi-platform setups, ensure that all platforms select the EncorePro 710D as the preferred audio device.
• For ongoing comfort, periodically adjust the mic boom and headband to maintain a secure, comfortable fit. Regularly inspect cables for wear and replace any damaged components promptly to maintain reliability.

Frequently asked questions

• Q: Is the Poly EncorePro 710D a monoaural or binaural headset?
  A: It is a monoaural headset designed for single-ear wear, which helps you stay aware of your environment while on calls.
• Q: What connectivity options does the EncorePro 710D offer?
  A: It provides a Quick Disconnect interface with USB digital connectivity, enabling easy switching between devices such as a computer, desk phone, or mobile adapter.
• Q: Is this headset compatible with popular UC platforms like Teams and Zoom?
  A: Yes. The EncorePro 710D is designed to work with major UC platforms, including Microsoft Teams, Zoom, Cisco, and Avaya, when configured as the default headset in your OS and application settings.
• Q: Is the EncorePro 710D suitable for government procurement?
  A: Yes. The headset is TAA compliant, making it eligible for U.S. government procurement and a range of enterprise deployments.
• Q: What makes the EncorePro 710D comfortable for long calls?
  A: Its lightweight, adjustable design, plush ear cushion, and ergonomic headband distribute weight evenly and reduce pressure, enabling comfortable wear during extended sessions.
• Q: Can I use the EncorePro 710D with desk phones?
  A: Yes, via the Quick Disconnect cable, allowing you to connect to desk phones and switch between devices without removing the headset.