Description
Poly EncorePro HW540 Quick Disconnect Headset
Designed for hybrid work and busy contact centers, the Poly EncorePro HW540 Quick Disconnect Headset sits at the intersection of comfort, reliability, and flexible connectivity. Part of the EncorePro 500 Series, it brings enterprise-grade audio to home offices and shared spaces alike, letting you take calls from anywhere without compromising on quality. The HW540 is built to endure long shifts with a lightweight, durable frame and an adjustable fit that stays comfortable from morning standups to evening wrap-ups. Its digital signal path, integrated noise reduction, and a high-quality microphone ensure your voice comes through clearly, even in noisy environments. And when you need to switch devices, or connect to different collaboration tools, the Quick Disconnect system and broad compatibility keep you connected with Teams, Zoom, and others. In short, this headset is designed to grow with your business, supporting hybrid work, busy contact centers, and knowledge workers who demand clarity, comfort, and control while staying productive across rooms and devices. Ready, headset, go—the EncorePro HW540 is built to connect you to everything Teams has to offer, even while you're on a call.
- All-day comfort and durability: The HW540 features a lightweight, flexible headband with adjustable tension and plush leatherette ear cushions padded by memory foam. The design distributes weight evenly to minimize pressure on the top of the head and behind the ears, so long calls feel effortless. The ear cups swivel, tilt, and fold to create a personalized fit for a wide range of head shapes, making it ideal for agents, managers, and remote workers who spend hours on calls. Built to withstand daily wear, the HW540 uses robust materials and a reinforced cable that resists tangles and strain, ensuring it stays comfortable and reliable through busy shifts and hybrid schedules. Users will notice reduced fatigue during multi-hour meetings, thanks to the headset's balanced weight distribution and breathable earpads.
- Crystal-clear audio and noise reduction: The EncorePro HW540 is engineered for clear, natural sound with high-fidelity speakers and an integrated microphone designed for speech clarity. The microphone includes intelligent noise reduction and acoustic echo cancellation to minimize background noise from busy households, open offices, or shared workspaces. On calls and in meetings, your voice comes through with minimal distortion, while your own audio is delivered with accuracy, enabling smoother conversations and fewer misunderstandings. The headset supports audio enhancements that help you hear teammates more clearly, whether you're on a headset-only call or using speakerphone in a conference room. In dynamic environments, you’ll appreciate how the HW540 maintains call quality even when ambient noise fluctuates.
- Quick Disconnect versatility: The quick disconnect (QD) cable allows easy detachment from the headset to switch between devices or environments without removing the headset from your head. This feature is ideal for shared workstations, hot-desking, or moving between a desk phone, laptop, and conference room setup. The HW540's QD system enables fast, secure connections with compatible Poly accessories and supports quick muting, plugging into new devices, and resuming a call with zero fuss. The result is a flexible, interruption-free workflow that keeps you productive whether you're at a desk, in a meeting room, or on the road.
- Broad connectivity and platform compatibility: The HW540 supports USB-C and USB-A connections for seamless use with Windows, macOS, Chrome OS, and Linux devices. With included adapters and plug-and-play setup, you can quickly configure Teams, Zoom, Webex, and other UC platforms. The headset is designed to stay compatible as your software stack evolves, helping IT teams simplify device management. In everyday use, you get reliable audio input and output across devices, with smooth integration when moving from a laptop to a desktop, or from a PC to a conference room system, all while using one comfortable headset.
- Smart meeting controls and durable design: Inline controls provide quick access to mute, volume, answer/hang up, and call hold. The controls are designed to be intuitive and accessible, reducing the need to fumble with software during calls. The HW540's chassis is built to endure daily handling—cords, swivels, and ear cushions hold up over months of use. With a robust microphone and speaker design, the headset delivers dependable performance in busy contact centers, support desks, or remote teams that require reliable audio, even during multi-party conferences or hands-free meetings. The device’s rugged construction and thoughtful ergonomics ensure that teams can rely on it for everyday conversations and critical collaboration.
Technical Details of Poly EncorePro HW540 Quick Disconnect Headset
- Get this information from the "specifications" section of the product from https://ec.synnex.com/ using product "UPC" or "SKU" as reference
How to install Poly EncorePro HW540 Quick Disconnect Headset
For a smooth, plug-and-play experience that works across most computer platforms and collaboration apps, follow these steps. The HW540 is designed for quick installation and simple everyday use, so you can start taking calls with minimal setup.
- Unbox and inspect the headset, Quick Disconnect cable, and USB adapters to confirm nothing is damaged and all components are present.
- Connect the headset to your computer or compatible device using the USB-C or USB-A connection. If your kit includes adapters, attach them as needed. Ensure the connector is firmly seated for a reliable connection.
- Power on your computer and open your sound or system settings. Select Poly EncorePro HW540 as the default input and output device, and verify that the microphone and speakers are active.
- Open your meeting or collaboration app (for example, Microsoft Teams) and run a quick test call to verify audio quality, microphone clarity, and volume levels. Use the inline controls to adjust mute and volume as needed.
- When you need to switch devices or move between desks, use the Quick Disconnect to detach and reconnect without interrupting your call, then resume your conversation on the new device.
Frequently asked questions
- Q: Is the EncorePro HW540 compatible with Microsoft Teams? A: Yes—it's optimized for Teams and works with other UC platforms, delivering clear audio and easy call control.
- Q: What connectivity does it support? A: It offers USB-C and USB-A compatibility with adapters, plus Quick Disconnect for easy switching between devices.
- Q: Is the microphone noise-canceling? A: Yes, the microphone includes noise reduction to minimize background noise.
- Q: Is it comfortable for long calls? A: Yes—lightweight, adjustable headband and plush ear cushions are designed for all-day wear.
- Q: How do I install it? A: Connect via USB and set as the default device; test audio in your meeting app and adjust inline controls as needed.
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