Poly Poly+ - 1 Year - Service

Poly Poly+ - 1 Year Service is your ultimate solution for seamless collaboration and peace of mind. With Poly's extensive experience and partnerships with industry giants like Microsoft, Zoom, GoTo, and BlueJeans, you can trust that your communication infrastructure is in expert hands. Whether you're working from home or in the office, this service package ensures that you have the support you need, when you need it—so you can focus on what truly matters: your business.

• Unlimited Global 24x7 Priority Technical Support: With Poly Poly+, you gain access to round-the-clock technical assistance from industry experts. No matter where you are or what time it is, our support team is just a call away, ready to resolve any issues that may arise.
• Advance Hardware Replacement: In the event of a hardware malfunction, Poly Poly+ guarantees speedy replacement. Our advance hardware replacement service includes pre-paid next-business-day shipping, ensuring that you experience minimal downtime and can maintain business continuity.
• Professional Services Discounts: As a Poly Poly+ subscriber, you can take advantage of exclusive discounts on professional services. This not only saves your business time and money but also provides the resources you need to maximize the efficiency of your collaborative tools.
• Upgraded Access to Premium Software: Elevate your collaborative experience with upgraded access to Poly's premium software. Unlock advanced features that enhance team communication and productivity, making it easier than ever to collaborate effectively across your enterprise.
• On-Site Support: In addition to remote assistance, Poly Poly+ offers on-site support to address complex issues directly at your location. This proactive approach limits downtime and ensures that your operations run smoothly.

Technical Details of Poly Poly+ - 1 Year Service

• Service Duration: 1 Year
• Support Availability: 24x7
• Hardware Replacement: Pre-paid next-business-day shipping
• Professional Discounts: Exclusive to subscribers
• On-site Support: Available upon request

How to Install

To take advantage of the Poly Poly+ - 1 Year Service, simply follow these steps:

1. Purchase the Poly Poly+ service through an authorized Poly reseller or directly from the Poly website.
2. Once your purchase is confirmed, you will receive a confirmation email with details regarding your service activation.
3. Set up your Poly devices as per the manufacturer's guidelines, ensuring that all features are correctly configured to utilize the full benefits of the Poly Poly+ service.
4. To access technical support, call our 24x7 helpline or visit the Poly support portal and provide your service information for assistance.

Frequently Asked Questions

• What happens if I need technical support outside of business hours?
  With Poly Poly+, you have access to unlimited global 24x7 priority technical support, ensuring help is always available.
• How quickly can I expect a hardware replacement?
  Your replacement will be shipped with pre-paid next-business-day shipping, minimizing downtime and ensuring business continuity.
• Can I upgrade my service after purchasing Poly Poly+?
  Yes, you can contact customer support to discuss service upgrades and additional features that may benefit your business.
• Are there any additional costs associated with on-site support?
  On-site support may incur additional charges depending on the service agreement, so it's best to clarify these details with our support team.
• How do I access the premium software features?
  Upon activation of your Poly Poly+ service, you will receive instructions on how to access and enable premium software features.