Poly Poly+ - 1 Year - Service

Introducing the Poly Poly+ - 1 Year Service, your ultimate peace of mind solution for seamless collaboration. This service ensures that your team can focus on what matters most—working together effectively—while we handle the technical aspects. With comprehensive support features and unbeatable reliability, the Poly+ service is designed to keep your collaborative solutions operational, so you can always stay connected, day or night.

• Unlimited Global 24x7 Priority Technical Support: Rest assured knowing that help is always just a call away. Our dedicated support team is available around the clock to assist with any technical issues you may encounter. No matter where you are in the world, you’ll receive priority support to minimize disruptions and keep your collaboration tools running smoothly.
• Advance Hardware Replacement: Should you need a replacement, Poly+ provides peace of mind with our pre-paid next-business-day shipping. This ensures that you will receive a new unit quickly, maintaining business continuity and minimizing downtime during critical operations.
• Exclusive Professional Services Discounts: As a Poly+ subscriber, you gain access to exclusive discounts on our professional services. This can save your business both time and money, allowing you to invest in further enhancing your collaboration infrastructure while receiving top-notch service.
• Upgraded Access to Premium Software: Elevate your collaboration experience with seamless access to premium software solutions. Our service ensures that your enterprise has the tools it needs to maximize productivity and enhance collaboration among team members.
• Dependable Year-Long Service: Enjoy a full year of dependable service, ensuring that your collaboration solutions are always protected. With a dedicated service duration, you can expect accurate results and ongoing support to keep your operations running efficiently.

Technical Details of Poly Poly+ - 1 Year Service

• Service Type: 1 Year Service Plan
• Technical Support: Unlimited Global 24x7 Priority
• Hardware Replacement: Advanced, next-business-day shipping
• Discounts: Exclusive professional services discounts
• Software Access: Upgraded premium software access

How to Install

Installing the Poly Poly+ - 1 Year Service is straightforward:

• Purchase the Poly Poly+ service through the official Poly website or an authorized reseller.
• Upon purchase, you will receive confirmation along with your service plan details.
• To activate your service, follow the instructions provided in your confirmation email, which will include steps for setting up your account and accessing technical support.
• For hardware replacement, report the issue via your support account, and our team will arrange for next-business-day shipping of a replacement unit.

Frequently Asked Questions

• What does the Poly Poly+ service cover? The service covers unlimited priority technical support, advance hardware replacement with next-business-day shipping, exclusive professional service discounts, and access to premium software.
• How do I contact technical support? You can contact our 24x7 support team by phone or through your Poly support account to ensure quick assistance.
• What happens if my device needs to be replaced? If your device needs to be replaced, simply report the issue through your support account, and we will send a replacement unit to you with pre-paid next-business-day shipping.
• Are there additional costs for technical support? No, the Poly Poly+ service includes unlimited support without any additional costs for the duration of your service plan.
• Can I upgrade my service plan? Yes, you can upgrade your service plan at any time by contacting our support team or your account representative.