Poly Poly+ - 1 Year - Service

Introducing Poly Poly+ - 1 Year Service, your ultimate support system for seamless collaboration. With Poly’s unmatched expertise in collaboration solutions and strategic partnerships with industry leaders like Microsoft, Zoom, GoTo, and BlueJeans, you can rest assured that your communication infrastructure is in the best hands. Our Poly+ service is designed to elevate your organization's collaboration experience, ensuring that you can focus on what truly matters - your business.

• Unlimited Global 24x7 Priority Technical Support: Enjoy round-the-clock access to our top-tier technical support team. Whether you're facing a minor issue or a major disruption, our experts are available to assist you anytime, providing peace of mind and swift resolutions.
• Advance Hardware Replacement: In case your hardware requires replacement, we’ve got you covered. Our service includes pre-paid next-business-day shipping for any necessary hardware, ensuring that your operations experience minimal downtime.
• Exclusive Professional Services Discounts: Save time and money with our special discounts on professional services. We understand that every minute counts, and our tailored services are designed to help your business maximize productivity.
• Upgraded Access to Premium Software: Unlock enhanced features and functionalities with upgraded access to our premium software offerings. Experience a new level of efficiency in your collaborative processes, empowering your entire enterprise.
• On-site Support: For issues that require immediate attention, our on-site support offers a fast and effective way to resolve problems directly at your location, ensuring that your operations continue without interruption.

Technical Details of Poly Poly+ - 1 Year Service

• Service Duration: 1 Year
• Support Hours: 24/7
• Hardware Replacement: Next-business-day shipping
• Access to Premium Software: Yes
• On-site Support: Available

How to Install

Installing Poly Poly+ is a straightforward process that ensures you can start benefiting from our services in no time:

1. Sign up for the Poly Poly+ service through our official website or authorized partners.
2. Once your purchase is confirmed, you will receive an email with all necessary details to access your support account.
3. Familiarize yourself with our online portal, where you can initiate support requests, track service status, and access exclusive resources.
4. In case of hardware replacement, simply follow the instructions provided in your confirmation email to facilitate a smooth transaction.
5. For any technical queries, reach out to our 24x7 support team via phone or through the online portal.

Frequently Asked Questions

• What is included in the Poly Poly+ service?
  The service includes unlimited global 24x7 priority technical support, advance hardware replacement, exclusive professional services discounts, upgraded access to premium software, and on-site support.
• How quickly can I get hardware replaced?
  If a replacement is needed, we provide next-business-day shipping for your replacement hardware, ensuring minimal downtime.
• What types of technical issues can Poly's support team assist with?
  Our dedicated support team can assist with a wide range of technical issues related to your Poly hardware and software, ensuring your systems run smoothly.
• Can I access support from anywhere in the world?
  Yes! Our 24x7 priority technical support is available globally, so you can reach out for assistance whenever you need it.
• Is on-site support included in the service?
  Yes, on-site support is part of the Poly Poly+ service, providing you with direct assistance at your location when required.