Poly Poly+ - 1 Year - Service

Experience unparalleled support and reliability with the Poly Poly+ - 1 Year Service. This comprehensive service plan is designed to be your ultimate safety net in the world of collaboration solutions, giving you peace of mind and empowering your team's productivity. With expert knowledge gained from partnerships with leading platforms like Microsoft, Zoom, GoTo, and BlueJeans, Poly is committed to ensuring your collaboration solutions run smoothly around the clock.

• Unlimited Global 24x7 Priority Technical Support: Enjoy around-the-clock access to expert technical support, ensuring that any issues you encounter are addressed promptly and efficiently.
• Advance Hardware Replacement: In the unlikely event of hardware failure, benefit from our advance hardware replacement service. We’ll ship a replacement unit to you with pre-paid next-business-day delivery, minimizing downtime and ensuring that your business continuity is maintained.
• Exclusive Professional Services Discounts: Save valuable time and resources with our exclusive discounts on professional services, allowing you to focus on your core business activities while we handle the tech support.
• Upgraded Access to Premium Software: Elevate your collaboration experience with access to advanced software features, designed to enhance productivity and streamline workflows across your organization.
• On-Site Service Location: Ensure maximum productivity with our reliable on-site service options, providing you with the support you need exactly when you need it.

Technical Details of Poly Poly+ - 1 Year Service

The Poly Poly+ service offers a duration of one year, providing extensive coverage that includes hardware replacement, priority support, and premium software access. It is designed for businesses of all sizes that require reliable collaboration solutions backed by industry-leading expertise.

How to Install

To activate your Poly Poly+ service, follow these simple steps:

1. Purchase the Poly Poly+ - 1 Year Service through an authorized dealer or directly from the Poly website.
2. Receive your service confirmation and activation code via email.
3. Log in to your Poly account and navigate to the service activation section.
4. Enter your activation code and follow the prompts to complete the activation process.
5. Once activated, you can start enjoying all the benefits of your Poly Poly+ service right away.

Frequently Asked Questions

1. What does the Poly Poly+ service cover?

The service covers unlimited global 24x7 technical support, advance hardware replacement, exclusive discounts on professional services, and upgraded access to premium software features.

2. How quickly can I get a replacement if my hardware fails?

If a replacement is required, we will ship it to you with pre-paid next-business-day shipping, ensuring minimal downtime.

3. Can I contact support at any time?

Yes, our unlimited global 24x7 priority technical support is available at any time, day or night, to assist you with any issues that arise.

4. Are there any additional costs for the professional services discounts?

No, as a Poly Poly+ service subscriber, you will receive exclusive discounts on professional services, helping you manage your budget effectively.

5. How do I access the premium software features?

Once your Poly Poly+ service is activated, you will receive instructions on how to access the premium software features included with your service. Simply log into your account and follow the prompts to unlock these advanced capabilities.