Description
Introducing the Poly Poly+ - 1 Year Service, your ultimate support solution designed to keep your collaboration systems running smoothly. With a robust suite of services tailored for businesses that rely on seamless communication, Poly ensures that your operations are never interrupted. This service package represents a safety net of support, providing you with the confidence to focus on what truly matters - your business.
- Comprehensive Coverage: Enjoy peace of mind with Poly’s 24x7 global priority technical support. Our dedicated team is available around the clock to assist you with any challenges that may arise, ensuring that your operations run smoothly at all times.
- Advance Hardware Replacement: In the event of hardware issues, we provide advance hardware replacement with pre-paid next-business-day shipping. This means you can count on minimal downtime and uninterrupted business continuity, allowing you to maintain productivity without a hitch.
- Exclusive Discounts on Professional Services: Save on time and money with exclusive discounts on professional services. Optimize your collaborative setup while benefiting from cost-effective solutions that enhance your business efficiency.
- Upgraded Access to Premium Software: Elevate your collaborative experience with upgraded access to premium software tools. This service package unlocks advanced features that can significantly enhance teamwork and productivity across your organization.
- On-Site Support: For those critical situations that require an in-person touch, our on-site support services limit your downtime to the absolute minimum. Our experts are ready to assist you directly, ensuring your systems are up and running as quickly as possible.
Technical Details of Poly Poly+ - 1 Year Service
- Service Duration: 1 Year
- Support Availability: Unlimited, global 24x7 priority technical support
- Shipping: Pre-paid next-business-day shipping for hardware replacements
- Discounts: Exclusive professional services discounts available
- On-Site Assistance: Available for urgent technical needs
How to Install
To activate your Poly Poly+ - 1 Year Service, simply follow the steps below:
- Purchase the Poly Poly+ - 1 Year Service through an authorized retailer or directly from Poly.
- Upon receipt of your purchase, you will receive a confirmation email containing your unique service activation code.
- Visit the Poly service activation website and enter your activation code along with the required business details.
- Once activated, you will have access to your 24x7 technical support and additional service features.
- In case of hardware issues, contact the support team with your service details for immediate assistance or hardware replacement.
Frequently Asked Questions
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What is included in the Poly Poly+ - 1 Year Service?
This service includes unlimited 24x7 priority technical support, advance hardware replacement with next-day shipping, exclusive discounts on professional services, and upgraded access to premium software. -
How do I access technical support?
You can reach out to our technical support team via phone or through our online support portal, available 24/7 for your convenience. -
What happens if I need a hardware replacement?
If you require a hardware replacement, simply contact our support team, and we will ship you a replacement unit with pre-paid next-business-day shipping. -
Can I get on-site support?
Yes, on-site support is available to limit downtime and provide hands-on assistance for critical issues. -
Is the service extendable beyond one year?
Yes, you can choose to renew your Poly Poly+ Service prior to the expiration of your current service package.
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