Poly Poly+ - 1 Year - Service

The Poly Poly+ - 1 Year Service is designed to provide unparalleled support and peace of mind to businesses utilizing Poly collaboration solutions. With a commitment to ensuring maximum productivity and minimal downtime, this service offers a robust safety net for your communication infrastructure. Leveraging our expertise and partnerships with leading providers like Microsoft, Zoom, and GoTo, the Poly Poly+ service guarantees that your team can focus on what they do best—collaboration and innovation.

• Unlimited, Global 24x7 Priority Technical Support: Enjoy round-the-clock assistance from experts who understand your Poly solutions inside and out. Whether it's day or night, you can rest assured that help is just a call away.
• Advance Hardware Replacement: In the event of an equipment malfunction, we ensure swift resolution with our next-business-day shipping for hardware replacements. This proactive approach minimizes downtime and keeps your operations running smoothly.
• Exclusive Professional Services Discounts: Save time and money with our discounts on professional services. This benefit not only enhances your experience with Poly solutions but also improves your bottom line.
• Upgraded Access to Premium Software: Elevate the collaborative experience for your entire enterprise. With access to premium software features, you can unlock new possibilities for productivity and teamwork.
• On-Site Support: For critical issues that require immediate attention, our on-site support team is ready to assist. This feature helps you limit any downtime to the absolute minimum, ensuring your team can get back to work without unnecessary delays.

Technical Details of Product

- Service Duration: 1 Year
- Technical Support: 24x7 Global Access
- Hardware Replacement: Next-Business-Day Shipping
- Professional Services Discounts: Available
- On-Site Support: Yes

How to Install

1. Purchase your Poly Poly+ - 1 Year Service through the official Poly website or authorized reseller.
2. Receive your confirmation email, which will include your service activation details.
3. If you encounter any issues, reach out to our 24x7 technical support for immediate assistance.
4. For hardware replacement, follow the instructions provided in your confirmation email to initiate the process.
5. Enjoy peace of mind knowing that you are fully supported throughout your service duration.

Frequently Asked Questions

Q1: What is included in the Poly Poly+ - 1 Year Service?
A1: The service includes unlimited technical support, advance hardware replacement, exclusive discounts on professional services, and access to premium software features for one year.

Q2: How quickly can I expect hardware replacements?
A2: We offer next-business-day shipping for hardware replacements to ensure minimal disruption to your operations.

Q3: Can I upgrade my service during the year?
A3: Yes, you can contact our support team to discuss upgrades or additional services as needed.

Q4: Is on-site support available everywhere?
A4: On-site support is subject to availability based on your location. Please check with our support team for more information.

Q5: How do I contact support if I need assistance?
A5: You can reach our technical support team via phone or email, as provided in your service activation details.