Description
If you value seamless communication and collaboration in your organization, the Poly Poly+ - 1 Year Service is your perfect companion. This service plan is designed to provide peace of mind, ensuring that your Poly solutions are always up and running, no matter the circumstances. With Poly's expertise and strategic alliances with major platforms like Microsoft, Zoom, GoTo, and BlueJeans, you can trust that your collaboration needs are in expert hands.
- Comprehensive Coverage: Enjoy all-round protection with unlimited global 24x7 priority technical support. Whether it's day or night, Poly has your back, ready to assist you with any issues promptly.
- Advance Hardware Replacement: Should you encounter a situation where hardware replacement is necessary, Poly ensures that a replacement unit will be shipped with pre-paid next-business-day shipping, guaranteeing that your operations remain uninterrupted.
- Exclusive Discounts on Professional Services: Save both time and money with exclusive professional services discounts. This service allows you to focus on your core business while Poly takes care of your collaboration solutions.
- Upgraded Access to Premium Software: Elevate your collaborative experience easily with upgraded access to premium software. Unlock advanced features that enhance the functionality and performance of your collaboration tools across your enterprise.
- Dependable Phone Support: Enjoy peace of mind with dedicated phone support designed for dependable efficiency. With this service, you can rest assured that help is only a call away, enhancing your overall operational reliability.
Technical Details of Product
- Service Duration: 1 Year
- Support Hours: 24x7 Global Priority Technical Support
- Hardware Replacement Shipping: Pre-paid next-business-day shipping
- Discounts: Exclusive discounts on professional services
- Software Access: Upgraded access to premium software features
How to Install
To take advantage of the Poly Poly+ - 1 Year Service, follow these simple steps:
- Purchase the Poly Poly+ - 1 Year Service through your preferred retailer or directly from Poly.
- Upon purchase, you will receive a confirmation email with your service activation code.
- Visit the Poly support website and enter your activation code to register your service.
- Follow the prompts to set up your account and access the services included in your plan.
- If you require assistance or need to make a claim, contact Poly's technical support using the provided contact information.
Frequently Asked Questions
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What is included in the Poly Poly+ - 1 Year Service?
This service includes unlimited global 24x7 technical support, advance hardware replacement with next-business-day shipping, exclusive discounts on professional services, and upgraded access to premium software. -
How do I contact technical support?
You can contact technical support via phone or through the Poly support website. For immediate assistance, we recommend calling the priority support number provided during your service registration. -
What if I need hardware replacement?
If you require a hardware replacement, simply contact Poly's support team. They will initiate the process and ship a replacement unit to you with pre-paid next-business-day shipping. -
Is there any limit on the support I can receive?
No, the Poly Poly+ - 1 Year Service offers unlimited support, ensuring you can get help whenever you need it without worrying about additional charges. -
Can I renew my service after one year?
Yes, you can renew your Poly Poly+ service at the end of the one-year period to maintain uninterrupted support and services.
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