Description
Introducing the Poly Poly+ - 1 Year Service, your ultimate ally in ensuring seamless collaboration and uninterrupted productivity for your enterprise. This service plan is designed to provide you with peace of mind, knowing that Poly has your back, day or night. With our extensive expertise and partnerships with leading communication platforms like Microsoft, Zoom, GoTo, and BlueJeans, we are committed to delivering unparalleled support and service for your collaboration solutions.
- Unlimited Global 24x7 Priority Technical Support: Experience top-notch support around the clock. Our dedicated team is ready to assist you with any issues that may arise, ensuring your operations run smoothly without interruption.
- Advance Hardware Replacement: In the event of a hardware failure, you won't have to wait long for a solution. We offer advance hardware replacement with pre-paid next-business-day shipping, guaranteeing that your business continuity remains intact.
- Exclusive Professional Services Discounts: Enjoy significant savings on professional services with our exclusive discounts. This feature helps your business save both time and money while ensuring that you benefit from expert assistance whenever needed.
- Upgraded Access to Premium Software: Elevate your collaborative experience with upgraded access to premium software. Enhance your team’s productivity and communication capabilities effortlessly.
- One-Year Service Duration: The Poly Poly+ service plan provides a full year of exceptional support, allowing you to focus on your work while we take care of the technical aspects. Enjoy maximum productivity and timely results for your business operations.
Technical Details of Poly Poly+ - 1 Year Service
- Service Duration: 1 Year
- Support Method: Phone and online support
- Response Time: Next-business-day hardware replacement
- Coverage: Unlimited access to priority technical support
- Discounts: Professional services discounts included
How to Install
Installing the Poly Poly+ - 1 Year Service is simple. Once you purchase the service, you will receive confirmation via email. To activate your service:
- Log in to your Poly account using your registered email.
- Navigate to the 'Service Activation' section in your account settings.
- Enter the service code provided in your confirmation email.
- Confirm your activation by clicking 'Activate Now'.
- You will receive a confirmation notification once your Poly+ service is successfully activated.
Frequently Asked Questions
What does the Poly Poly+ service cover?
The Poly Poly+ service covers unlimited global 24x7 priority technical support, advance hardware replacement, and exclusive professional services discounts for a full year.
How do I request technical support?
You can request technical support by calling our 24x7 helpline or by submitting a ticket through your Poly account.
What is the turnaround time for hardware replacement?
We offer next-business-day shipping for hardware replacements to ensure minimal disruption to your business operations.
Are there any additional costs for the service?
No, the Poly Poly+ service includes all features outlined in the plan with no hidden costs.
Can I renew my Poly Poly+ service?
Yes, you can renew your service by logging into your Poly account prior to the expiration date and selecting the renewal option.
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