Poly Poly+ - 1 Year - Service

Introducing the Poly Poly+ - 1 Year Service, your ultimate solution for seamless collaboration and uninterrupted business operations. Designed to provide peace of mind, this service ensures that your organization remains productive and efficient, no matter the challenges that may arise. With Poly's expertise in collaboration solutions and strong partnerships with industry leaders like Microsoft, Zoom, and GoTo, you can trust that you are in good hands. Poly ensures that should any incidents occur, you are covered with unrivaled support and services tailored to enhance your collaborative experience.

• Unlimited Global 24x7 Priority Technical Support: Experience unparalleled support whenever you need it. Our dedicated team is available around the clock to assist you with any technical issues or inquiries.
• Advance Hardware Replacement: In the event of hardware failure, we prioritize your business continuity. We offer advance hardware replacement with pre-paid next-business-day shipping, ensuring that your operations resume swiftly.
• Exclusive Professional Services Discounts: Save valuable time and money with exclusive discounts on professional services, giving your business access to expert guidance and support when it matters most.
• Upgraded Access to Premium Software: Elevate your enterprise’s collaborative experience with upgraded access to premium software solutions, enabling enhanced functionality and performance across your teams.
• Predictable Total Cost of Ownership: Keep your system optimally maintained while enjoying a predictable total cost of ownership, allowing for better budget management and resource allocation.

Technical Details of Product

• Service Duration: 1 Year
• Support Type: Unlimited Global 24x7 Priority Technical Support
• Hardware Replacement: Advance replacement with pre-paid next-business-day shipping
• Discounts: Exclusive discounts on professional services
• Software Access: Upgraded access to premium collaboration software

How to Install

To get started with your Poly Poly+ - 1 Year Service, simply follow these steps:

1. Purchase the Service: Add the Poly Poly+ - 1 Year Service to your cart and complete the checkout process.
2. Receive Confirmation: After your purchase, you will receive a confirmation email outlining your service details and access instructions.
3. Activate Your Service: Follow the provided instructions to activate your service, ensuring you have access to 24x7 technical support and other features.
4. Contact Support: If you encounter any issues during the activation process, feel free to reach out to our priority technical support team available anytime.

Frequently Asked Questions

1. What does the Poly Poly+ - 1 Year Service include?

The service includes unlimited global 24x7 priority technical support, advance hardware replacement with next-business-day shipping, exclusive professional services discounts, and upgraded access to premium software.

2. How do I get help if I encounter an issue?

You can contact our dedicated technical support team 24/7 via phone or online chat for immediate assistance with any problems you may face.

3. What happens if my hardware breaks?

If your hardware fails, simply contact our support team. We will arrange for an advance hardware replacement to be shipped to you with pre-paid next-business-day shipping, ensuring minimal disruption to your business operations.

4. Are there any additional costs associated with the service?

The Poly Poly+ - 1 Year Service is designed to provide a predictable total cost of ownership. While the service itself has a fixed cost, specific services or hardware replacements may incur additional fees, which will be clearly outlined beforehand.

5. Can I upgrade or extend my service after the year is over?

Yes, you can upgrade or extend your Poly Poly+ Service before it expires. We recommend contacting your account manager or the support team for more information on renewal options and potential upgrades.