Poly Poly+ - 1 Year - Service

The Poly Poly+ - 1 Year Service is designed for businesses seeking reliable and comprehensive support for their collaboration solutions. This service allows your team to focus on what they do best—collaboration and productivity—while Poly takes care of all the technical details. With its unmatched features and benefits, the Poly Poly+ service ensures that your organization operates smoothly and efficiently.

• Unlimited Global 24x7 Priority Technical Support: Enjoy peace of mind with round-the-clock access to Poly’s expert support team, ensuring that any technical issues are resolved quickly so your team can continue to work without interruptions.
• Advance Hardware Replacement: Minimize downtime with Poly’s next-business-day shipping for hardware replacements. With prepaid return labels included, you can maintain business continuity effortlessly.
• Professional Services Discounts: Maximize your investment with exclusive discounts on professional services, saving your business both time and money while enhancing the overall experience with Poly solutions.
• Upgraded Access to Premium Software: Elevate your collaborative experience by gaining access to premium software solutions designed to enhance productivity and streamline communication across your enterprise.
• Convenient On-Site Service: Benefit from quick resolutions with on-site service options, ensuring any issues are addressed right at your location for seamless operation.

Technical Details of Poly Poly+ - 1 Year Service

The Poly Poly+ service plan includes:

• One-year duration of comprehensive support.
• Access to technical support through phone and online channels.
• Pre-paid shipping for hardware replacements.
• Discounts applicable for professional service engagements.
• Guaranteed next-business-day replacement for hardware failures.

How to Install Poly Poly+ - 1 Year Service

Installing the Poly Poly+ service is simple and straightforward. Follow these steps:

1. Purchase the Poly Poly+ - 1 Year Service through an authorized reseller or directly from the Poly website.
2. Once your purchase is complete, you will receive a confirmation email with your service details and instructions for accessing support.
3. Ensure your Poly devices are registered with your account to activate all features of the service.
4. For any technical setup, contact Poly’s support team via the provided channels.

Start enjoying uninterrupted collaboration with the peace of mind that expert support is just a call away!

Frequently Asked Questions

• What is included in the Poly Poly+ - 1 Year Service? The service includes unlimited technical support, advance hardware replacement, professional services discounts, and access to premium software features.
• How does the advance hardware replacement work? If your hardware requires replacement, Poly will ship a new unit to you with prepaid next-business-day shipping, ensuring minimal downtime.
• Can I access support outside of normal business hours? Yes! The Poly Poly+ service includes 24x7 priority technical support, so you can get help whenever you need it.
• Are there additional costs for on-site service? On-site service may incur additional charges, but you can take advantage of exclusive discounts available with the Poly Poly+ service.
• How do I contact technical support? You can reach Poly's technical support through the phone number or email address provided in your service confirmation email.