Description
Discover an enterprise‑grade collaboration experience with Poly Poly+ – 1 Year - Service e Micarray 2x2. Built for teams that demand reliability, this offering blends the trusted performance of Poly with seamless access to premium software, professional services, and a globally available support network. From breakout rooms to boardrooms, your meetings stay productive with advanced hardware support and a service plan designed to minimize downtime. With partnerships spanning Microsoft, Zoom, GoTo, BlueJeans and other leading ecosystems, Poly Poly+ is your superhero cape for collaboration—providing uninterrupted continuity, predictable costs, and a future‑proof path to elevate how your entire enterprise communicates.
Whether you’re coordinating cross‑functional projects, hosting critical client briefings, or running large town halls, the Poly Poly+ 1 Year Service for Micarray 2x2 keeps your environment rock solid. The program combines unlimited global 24x7 priority technical support with proactive hardware replacement and access to premium software upgrades. It’s a complete package designed to simplify procurement, streamline IT operations, and empower your teams to collaborate with confidence. Prevention, rapid response, and value are built into every facet of this service, so your organization can focus on outcomes rather than interruptions.
- Unlimited, global 24x7 priority technical support ensures expert assistance is always available, helping you resolve issues quickly and keep collaboration momentum intact, no matter where your teams are located.
- Advanced hardware replacement comes with pre‑paid next‑business‑day shipping, so if a component or device fails, you’re back in action with minimal downtime, preserving business continuity.
- Exclusive professional services discounts save your organization time and money by providing access to specialized expertise when you need it most, without breaking your budget.
- Upgraded access to premium software delivers enhanced collaboration features and capabilities, enabling your enterprise to elevate meetings, devices, and user experiences across the board.
- 1 year of service coverage offers a predictable, dependable window of support and maintenance, simplifying budgeting and ensuring dependable results for your collaboration ecosystem.
Technical Details of Poly Poly+ - 1 Year - Service e Micarray 2x2
- Service Coverage: Unlimited global 24x7 priority technical support to rapidly address issues and minimize downtime across all regions where you operate.
- Hardware Replacement: Advanced hardware replacement with pre‑paid next‑business‑day shipping to ensure business continuity and consistent meeting quality.
- Service Duration: 1 year from activation, providing a clear, predictable horizon for budgeting and renewal planning.
- Professional Services Discounts: Access to exclusive discounts on Poly professional services, enabling tailored deployment, optimization, and integration support.
- Software Upgrades: Upgraded access to premium software, unlocking advanced features and capabilities to enhance your collaboration experience.
- Platform Compatibility: Designed to work seamlessly with leading collaboration ecosystems, including Microsoft Teams, Zoom, GoTo, and BlueJeans for unified meeting experiences.
- Device: Micarray 2x2 integrated solution that supports high‑quality audio capture, clear pickup patterns, and reliable room integration for collaboration spaces of various sizes.
how to install Poly Poly+ - 1 Year - Service e Micarray 2x2
- Step 1: Activate the service – Access your Poly account portal and complete activation of the Poly Poly+ 1 Year Service for your Micarray 2x2. Confirm the service starts date and billing details to set expectations across your IT team.
- Step 2: Connect and configure – Install the Micarray 2x2 in your designated meeting space and configure it to align with your room’s acoustics and layout. Ensure network connectivity and power are stable for optimal performance.
- Step 3: Link to collaboration platforms – Integrate the micarray with your preferred ecosystems (Microsoft Teams, Zoom, GoTo, BlueJeans, etc.) following your standard deployment procedures. This ensures seamless audio capture and predictable behavior across meetings.
- Step 4: Validate meeting workflow – Run test meetings to verify audio pickup, noise suppression, and pickup zones. Confirm that participants can hear clearly and that the device appears correctly in your platform’s device list.
- Step 5: Access support and upgrades – With activation complete, you’ll have 24x7 priority support access and automatic eligibility for premium software upgrades. Schedule any professional services as needed to tailor the setup to your organization’s needs.
Frequently asked questions
- Q: What exactly is included in Poly Poly+ 1 Year - Service e Micarray 2x2? A: The package includes unlimited global 24x7 priority technical support, advanced hardware replacement with pre‑paid next‑business‑day shipping, exclusive professional services discounts, upgraded access to premium software, and a 1‑year service duration to ensure reliable collaboration across your enterprise.
- Q: Which collaboration platforms are supported? A: The service is designed to work with leading ecosystems such as Microsoft Teams, Zoom, GoTo, and BlueJeans, enabling smooth integration with your existing meeting workflows.
- Q: How does the hardware replacement work? A: If a replacement is required, Poly will ship the replacement hardware with pre‑paid next‑business‑day shipping, ensuring you minimize downtime and maintain business continuity.
- Q: Is the software upgradable during the service period? A: Yes, the package includes upgraded access to premium software, allowing you to take advantage of newer features and enhanced collaboration capabilities as they become available.
- Q: How long does the service last? A: The service is valid for 1 year from activation, after which renewal or continuation options can be discussed with Poly or your authorized reseller.
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