Description
Keep your Poly HD Codec performing at peak across enterprise collaborations with Poly Poly+ 1 Year Service HD Codec Only. This dedicated one-year service plan is engineered to maximize uptime, safeguard business continuity, and deliver enterprise-grade reliability for high-stakes meetings. By seamlessly integrating with leading collaboration ecosystems, Poly Poly+ ensures your HD codec operates with rock-solid performance, even during demanding collaboration moments. Whether you’re coordinating with Microsoft Teams, Zoom, GoTo, or BlueJeans, Poly Poly+ acts as a robust safety net that reduces downtime, accelerates issue resolution, and elevates your organization’s overall conferencing experience.
- Unlimited 24x7 priority technical support: Enjoy round-the-clock, global access to assistance from Poly’s highly skilled engineers, ensuring fast response times and expert guidance whenever you need it most.
- Advance hardware replacement with prepaid next-business-day shipping: Minimize downtime with proactive hardware replacements that ship the next business day, helping you preserve business continuity during critical periods.
- Exclusive professional services discounts: Gain cost-saving access to professional services that help you implement, optimize, and scale your collaboration solutions with confidence.
- Upgraded access to premium software: Take advantage of premium software options that enhance collaboration, security, and productivity across your enterprise-wide meetings.
- Clear 1-year service duration and enterprise readiness: A defined maintenance window designed to maximize uptime, ensure reliability for Poly HD Codec devices, and provide straightforward renewal opportunities after the year
Technical Details of Poly Poly+ - 1 Year - Service Hd Codec Only
- Service Duration: 1 year from activation, providing a predictable maintenance window and clear renewal opportunities.
- Support Coverage: UNLIMITED, GLOBAL 24X7 PRIORITY TECHNICAL SUPPORT for fast, expert assistance whenever you need it.
- Hardware Replacement: ADVANCE HARDWARE REPLACEMENT with prepaid next-business-day shipping to preserve business continuity and minimize downtime.
- Support Channels: Includes phone support to ensure dependable efficiency and timely issue resolution, along with access to on-site support when required.
- Software Access: Upgraded access to premium software designed to enhance collaboration experiences across the enterprise.
- Collaborative Ecosystem: Strong partnerships with leading collaboration ecosystem providers including Microsoft, Zoom, GoTo, BlueJeans, and others for seamless interoperability.
- Coverage Scope: Specifically designed for Poly HD Codec devices, ensuring tailored service and reliability within your conferencing and collaboration workflows.
How to install Poly Poly+ 1 Year - Service Hd Codec Only
- Step 1 — Activate and verify: Activate your Poly Poly+ service in your Poly account and verify your HD codec is properly registered within your enterprise inventory. Ensure all firmware and software are up to date to maximize compatibility and security.
- Step 2 — Confirm registration and readiness: Double-check that the HD codec appears in your enterprise asset list and that the connected devices meet Poly’s recommended firmware versions. Run a quick test to confirm basic call functionality and network connectivity.
- Step 3 — Complete activation and test: If prompted, contact Poly support to finalize activation, and schedule a live test meeting to validate performance across the collaboration ecosystem used by your organization.
Frequently asked questions
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Q: What does Poly Poly+ 1 Year Service HD Codec Only include?
A: It includes a full 12-month service duration for Poly HD Codec devices, unlimited 24x7 priority technical support, advance hardware replacement with prepaid next-business-day shipping, exclusive professional services discounts, and upgraded access to premium software designed to enhance enterprise collaboration.
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Q: Which collaboration platforms are supported or integrated with this service?
A: The service is designed to work across the leading collaboration ecosystem providers, including Microsoft, Zoom, GoTo, BlueJeans, and other major platforms, to ensure seamless interoperability with Poly HD Codec devices.
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Q: How quickly can I expect a hardware replacement?
A: Hardware replacements are shipped using prepaid next-business-day delivery to minimize downtime and protect business continuity during critical collaboration periods.
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Q: Is on-site support available?
A: Yes. Support channels include phone support, and on-site assistance is available when required to resolve complex issues or to facilitate large-scale deployments.
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Q: How do I start or activate Poly Poly+ 1 Year - Service Hd Codec Only?
A: Activation is completed through your Poly account. After activation, verify that the HD codec is registered in your inventory and that firmware and software are up to date. You can then schedule a test meeting to confirm system readiness and begin enjoying priority support and hardware replacement benefits.
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