Poly 1 Year Service Mic Ir Remote 4K 1Yr Onsite G7500 Codec Studio E70 Cam No

PolySKU: 7686604

Price:
Sale price$1,507.10

Description

Experience enterprise-class reliability with Poly Poly+ 1 Year Service for Mic IR Remote. In today’s fast-paced business environment, dependable collaboration is non-negotiable. This comprehensive, one-year service protects your meetings, devices, and teams around the clock, providing proactive optimization and world-class support. Built to complement Poly’s trusted ecosystem—and with strong alignment to leading platforms like Microsoft, Zoom, GoTo, BlueJeans, and more—Poly Poly+ is not just a maintenance plan. It’s a strategic layer that enhances continuity, security, and performance across your collaboration stack. From hybrid meetings to large conferences, Poly Poly+ ensures you stay connected, informed, and productive, even when the unexpected occurs.

With Poly Poly+ you gain access to a suite of benefits designed to minimize downtime and maximize user adoption. Global, 24x7 priority technical support means your teams receive prompt assistance no matter where they operate. Advanced hardware replacement with pre-paid next-day shipping ensures rapid recovery from component or device failures, so critical rooms and remote sites stay productive. Exclusive professional services discounts help accelerate deployments, migrations, and optimization efforts without inflating project budgets. Upgraded access to premium software unlocks enhanced collaboration capabilities that improve meeting quality, analytics, and security. And because the service is tailored to standard budgeting cycles, you can plan with confidence knowing coverage extends across an entire year.

  • Unlimited, global 24x7 priority technical support to resolve issues fast and keep meetings running smoothly.
  • Advanced hardware replacement with pre-paid next-day shipping to sustain business continuity and minimize downtime.
  • On-site support options to minimize disruption during critical meetings and when remote troubleshooting isn’t enough.
  • Exclusive professional services discounts for deployments, migrations, and optimization projects, helping you maximize return on every Poly investment.
  • Upgraded access to premium software features that elevate collaboration quality, security, analytics, and user adoption across Poly devices and platforms.

Technical Details of Poly Poly+ - 1 Year - Service

  • Service Duration: 1 year of comprehensive coverage designed to align with annual procurement cycles.
  • Support Coverage: Unlimited, global 24x7 priority technical support for rapid issue resolution.
  • Response and Resolution: Priority access with service-level expectations geared toward minimizing downtime and keeping critical meetings flowing.
  • Hardware Replacement: Advanced hardware replacement with pre-paid next-day shipping to sustain business continuity.
  • On-site Support: Available as part of the service to limit downtime and ensure timely issue resolution for essential rooms and sites.
  • Professional Services Discounts: Exclusive savings on deployments, migrations, and optimization projects to accelerate value realization.
  • Premium Software Access: Upgraded software features that enhance collaboration quality, security, analytics, and user adoption across Poly devices and platforms.

how to install Poly Poly+ 1 Year Service for Mic IR Remote

  • Confirm eligibility and purchase date to ensure coverage aligns with your organization’s budgeting cycle.
  • Review the service contract and add Poly Poly+ to your device portfolio in the Poly administration or partner portal.
  • Log in to the Poly Support Portal or your account dashboard and activate Poly Poly+ for the Mic IR Remote and related devices in your network.
  • Coordinate with your Poly account team or administrator to enable remote support channels and set escalation paths for critical meetings.
  • For hardware-related issues, leverage the pre-paid next-day shipping and on-site support options to minimize downtime and maintain meeting continuity.

Frequently asked questions

  • Q: What does Poly Poly+ 1 Year Service include for Mic IR Remote? It includes unlimited global 24x7 priority technical support, advance hardware replacement with pre-paid next-day shipping, optional on-site support, exclusive professional services discounts, and premium software access, all for a 1-year term.
  • Q: Is there 24/7 support available? Yes. Poly Poly+ provides unlimited 24x7 priority technical support worldwide to ensure rapid issue resolution and minimal disruption to your meetings.
  • Q: Does the service include hardware replacement? Yes. Advanced hardware replacement with pre-paid next-day shipping is part of the package, designed to sustain business continuity even during equipment failures.
  • Q: Can on-site support be accessed under this plan? Yes. On-site support options are available as part of Poly Poly+ to limit downtime for critical conferences and deployments.
  • Q: How does Poly Poly+ help with deployments and optimization? The professional services discounts and premium software access help accelerate deployments, migrations, configuration changes, and adoption, delivering more value from your Poly ecosystem over the life of the subscription.

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