Poly Poly+ - 3 Year - Service

Introducing the Poly Poly+ - 3 Year Service, a comprehensive and reliable solution designed to ensure uninterrupted collaboration and seamless communication for your business. With Poly's expertise in the collaboration space, combined with partnerships with industry leaders such as Microsoft, Zoom, GoTo, and BlueJeans, this service plan guarantees that your communication systems remain operational and efficient. Experience peace of mind with around-the-clock support and advanced services tailored for your needs.

• 24/7 Global Priority Technical Support: Access round-the-clock technical assistance prioritized for your organization. Regardless of the time, our dedicated support team is ready to resolve any technical issues you may face.
• Advance Hardware Replacement: Enjoy the convenience of our advanced hardware replacement service. If a device malfunctions, we’ll ship a replacement to you with pre-paid next-business-day shipping, ensuring no disruption to your operations.
• Exclusive Professional Services Discounts: Benefit from significant savings with our exclusive discounts on professional services, enabling you to manage resources effectively within your organization.
• Upgraded Access to Premium Software: Enhance your collaborative experience with upgraded access to premium software solutions that optimize the performance of your Poly products, ensuring you leverage the best in technology.
• 3-Year Service Duration: With a commitment to a three-year service term, you can ensure consistent productivity and timely support, allowing your team to focus on what truly matters for your business.

Technical Details of Poly Poly+ - 3 Year Service

• Service Type: Comprehensive Support Plan
• Duration: 3 Years
• Support Coverage: Unlimited, Global 24/7 Priority Technical Support
• Hardware Replacement: Advanced replacement with next-business-day shipping
• Professional Services Discounts: Available for all Poly service customers

How to Install

Getting started with your Poly Poly+ - 3 Year Service is simple. Follow these easy steps:

1. Purchase the Poly Poly+ - 3 Year Service plan through our authorized sales channels.
2. Activate your service by following the instructions provided in your purchase confirmation email.
3. Once activated, begin utilizing your 24/7 priority support services and access to premium software features.
4. In case of hardware issues, contact our support team to initiate the advanced hardware replacement process.
5. Enjoy uninterrupted collaboration for the entire duration of your service plan.

Frequently Asked Questions

• What is included in the Poly Poly+ - 3 Year Service? The service includes unlimited 24/7 technical support, advance hardware replacement with pre-paid shipping, professional services discounts, and upgraded access to premium software features.
• How do I request hardware replacement? To request a hardware replacement, simply contact our technical support team, and they will guide you through the process to ensure a smooth and quick resolution.
• Is there a limit to the support I can receive? No, there is no limit to the support you can receive as part of the Poly Poly+ - 3 Year Service. Our team is here to assist you whenever you need help.
• Can I upgrade my service plan? Yes, you can upgrade your service plan. Please contact our sales team for more information on available options.
• What happens at the end of the 3-year service period? At the end of the service period, you will have the option to renew your service plan for continued support and benefits.