Poly Poly+ - 3 Year - Service

The Poly Poly+ - 3 Year Service is your ultimate safety net, providing unparalleled support and solutions for your collaboration needs. As a leader in the collaboration solutions industry, Poly ensures that you can focus on what matters most—your business—while they handle the technical intricacies. With a commitment to delivering superior service, this 3-year service plan covers everything you need to maintain smooth operations, no matter where you are in the world.

• Comprehensive Service Coverage: The Poly Poly+ service plan offers a full three years of coverage, giving you peace of mind knowing that you're supported by industry experts whenever you need assistance.
• Unlimited Global 24x7 Priority Technical Support: Receive around-the-clock access to priority tech support, ensuring that any issues are resolved promptly, no matter the time of day or night.
• Advance Hardware Replacement: In the event of a hardware failure, you can trust that Poly will ship a replacement device with pre-paid next-business-day shipping, ensuring minimal disruption to your operations.
• Exclusive Professional Services Discounts: Enjoy significant savings on professional services, allowing your business to maximize its resources and focus on growth while reducing costs.
• Access to Premium Software Upgrades: With the Poly Poly+ service, you unlock upgraded access to premium software features, enhancing your collaborative experience and enabling seamless communication across your enterprise.

Technical Details of the Product

• Service Duration: 3 Years
• Support Availability: 24x7 Global Priority Support
• Hardware Replacement Shipping: Pre-paid next-business-day
• Professional Services Discounts: Exclusive to Poly Poly+ service subscribers
• Software Upgrades: Access to premium features included

How to Install

To take full advantage of the Poly Poly+ - 3 Year Service, simply follow these easy steps:

1. Purchase the Poly Poly+ - 3 Year Service from an authorized retailer or directly from Poly.
2. Upon purchase, register your service through the Poly website or via the provided contact information.
3. Keep your device updated with the latest software to ensure optimal performance and access to the premium features.
4. In case of an incident, contact the 24x7 priority technical support team for immediate assistance.
5. If hardware replacement is necessary, follow the instructions provided by the support team to receive your next-business-day shipping replacement.

Frequently Asked Questions

• What is included in the Poly Poly+ - 3 Year Service?

  The service includes unlimited 24x7 priority technical support, advance hardware replacement with pre-paid next-business-day shipping, exclusive discounts on professional services, and access to premium software upgrades.

• How do I contact technical support?

  You can reach out to the technical support team via phone or through the Poly website's support portal at any time, day or night.

• What happens if my hardware needs to be replaced?

  If hardware failure occurs, simply contact technical support for assistance. They will arrange for a replacement to be shipped to you, typically on the next business day.

• Are there any additional costs associated with this service?

  No, the Poly Poly+ - 3 Year Service covers all necessary support and replacements, so you can rest assured that you won't encounter unexpected fees.

• How do I receive my software upgrades?

  Software upgrades are made available through your Poly account portal. Ensure your devices are connected and regularly check for updates to utilize the latest features.