Poly Poly+ - 3 Year - Service

Ensure your business thrives with the Poly Poly+ - 3 Year Service Plan, a comprehensive solution designed to keep your team connected and productive. This service plan is not just about support; it is about security and peace of mind for organizations that rely on seamless communication. With a strong commitment to excellence, Poly partners with leading platforms like Microsoft, Zoom, GoTo, and BlueJeans to provide world-class collaboration solutions. Enjoy uninterrupted operations and reliable support that empowers your team.

• Unlimited Global 24x7 Priority Technical Support: Gain peace of mind knowing that our dedicated technical support team is available around the clock to assist with any issues, ensuring your communication remains uninterrupted.
• Advance Hardware Replacement: Don’t let technical difficulties slow you down. Our service includes pre-paid next-business-day shipping for hardware replacements, minimizing any potential downtime for your business.
• Exclusive Professional Services Discounts: Save costs on premium services with our exclusive discounts. This feature provides your business access to high-quality support at a reduced price, helping you manage your budget efficiently.
• Upgraded Access to Premium Software: Enhance your collaborative experience with upgraded access to the latest software tools and features, boosting productivity across your entire enterprise.
• On-Site Support Availability: For complex issues that require immediate attention, our expert technicians can provide on-site support to ensure rapid resolutions, keeping your operations running smoothly.

Technical Details of Poly Poly+ - 3 Year Service

• Service Duration: 3 Years
• Support Type: Unlimited Global 24x7 Priority Technical Support
• Hardware Replacement: Advance with pre-paid next-business-day shipping
• Discounts: Exclusive discounts on professional services
• Software Access: Upgraded access to premium features

How to Install

Installing the Poly Poly+ - 3 Year Service plan is simple and efficient:

• Purchase the Poly Poly+ service through your preferred vendor.
• Receive your confirmation and service agreement via email.
• Keep your service agreement accessible for reference on support needs and replacement services.
• For technical support, contact our 24x7 support line using the phone number provided in your service agreement.
• In case of hardware failure, follow the instructions in the service agreement to initiate a replacement request.

Frequently Asked Questions

• What is included in the Poly Poly+ - 3 Year Service? The Poly Poly+ service includes unlimited global 24x7 priority technical support, advance hardware replacement with next-business-day shipping, exclusive discounts on professional services, and upgraded access to premium software.
• How does the advance hardware replacement work? If your hardware requires replacement, simply contact our support team, and we will ship a replacement unit to you with pre-paid next-business-day shipping to minimize disruption to your operations.
• Are there any limitations to the technical support? The technical support provided through the Poly Poly+ service is unlimited and global, meaning no matter where you are, you will have access to support anytime you need it.
• Can I upgrade my service during the 3-year period? Yes, you can contact our support team to explore options for upgrading your service or adding additional features based on your company’s evolving needs.
• How do I access the exclusive professional services discounts? Once you have your Poly Poly+ service agreement, you will receive further information on how to access our exclusive professional services discounts. Simply refer to the contact details provided in your service agreement.