Poly Poly+ - 3 Year - Service

Introducing the Poly Poly+ - 3 Year Service Plan, your ultimate solution for worry-free collaboration! This exceptional service plan is meticulously designed to provide you with peace of mind, ensuring that your collaborative technology is consistently supported and expertly maintained. With Poly's unrivaled expertise and partnerships with leading collaboration platforms such as Microsoft, Zoom, GoTo, and BlueJeans, you can be assured that your business communication needs are in capable hands.

• Unlimited Global 24x7 Priority Technical Support: Enjoy round-the-clock access to expert assistance, ensuring swift resolution of any issues you face, no matter the time zone.
• Advance Hardware Replacement: Should your equipment require a replacement, Poly delivers it to you with pre-paid next-business-day shipping, minimizing downtime and maintaining productivity.
• Exclusive Professional Services Discounts: Benefit from discounts on professional services, allowing you to focus more on your business while saving on service costs.
• Upgraded Access to Premium Software: Enhance your collaborative experience with upgraded software options that keep your team connected and productive, effortlessly boosting your communication capabilities.
• Predictable Total Cost of Ownership: Maintain your system optimally with a clear understanding of costs throughout the service duration, facilitating better budget planning for your organization.

Technical Details of Poly Poly+ - 3 Year Service

• Service Duration: 3 years
• Support Availability: 24x7 global support
• Hardware Replacement: Advance replacement with next-day shipping
• Professional Services Discounts: Exclusive savings for service plan holders
• Software Access: Upgraded access for enhanced collaboration

How to Install Poly Poly+ - 3 Year Service

Installing your Poly Poly+ - 3 Year Service is a straightforward process. Follow these easy steps to get started:

1. Check your email for the service confirmation and activation link provided by Poly.
2. Click on the activation link and follow the on-screen instructions to complete your service registration.
3. Ensure your hardware is ready for any potential support or replacements by keeping your contact details updated in the Poly system.
4. If you encounter any issues during setup, reach out to the 24x7 technical support team for immediate assistance.

Frequently Asked Questions

What does the Poly Poly+ - 3 Year Service cover?

The Poly Poly+ service plan covers unlimited global technical support, advance hardware replacements, access to exclusive professional services discounts, and premium software upgrades.

How do I access technical support?

You can access 24x7 technical support by calling the designated support number provided in your service confirmation email or through the Poly support portal online.

What happens if my equipment needs to be replaced?

If your equipment requires replacement, simply contact technical support, and they will arrange for an advance replacement with next-business-day shipping to ensure minimal disruption to your workflow.

Are there any additional costs associated with the Poly Poly+ service?

The service plan includes many features without additional costs. However, any extra services outside the standard offerings may incur fees, which can be clarified with your Poly support representative.

Can I upgrade or extend my service plan?

Yes, you can upgrade or extend your Poly Poly+ service plan by contacting Poly's sales team prior to your service's expiration for detailed options and pricing.